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Customer Service Representative
2 weeks ago
Greetings for the day
We are immediately hiring for the role of Customer Care Executive (agent level)
Job Location
- Mohali (Industrial Area Phase 8), Punjab (Strictly work from office)
- **Key Roles & Responsibilities**_
- Understand customer queries and respond to it ensuring that all queries/concerns are answered.
- Answers their questions in a clear and concise manner using full sentences without grammatical and spelling errors.
- Respond to customers in the prescribed format given by the client.
- **Process Type: International non-Voice inbound (live chat)**_
- **Pay Structure**_
- Freshers - Up to Rs 21000 CTC (Basic Salary, Monthly) plus performance linked incentives (PLI)
- **Benefits**_
- 2-way cab facilities available within 25 kms radius
- Medical Insurance
- Provident Fund
- Excellent growth opportunities, opportunity to be a part of the global BPO strength of over 100k employees with our presence in 14 countries in 100 plus locations.
- **Eligibility**_
- Excellent English communication skills required (both spoken and written).
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹21,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
Application Question(s):
- Please rate your English communication on a scale of 10
- As we are only taking face to face interviews at our Mohali office can you visit the office for an interview?
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
Application Deadline: 21/04/2024
Expected Start Date: 22/04/2024
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