Officer - L&d Gssc

7 months ago


Gurugram Haryana, India Ericsson Full time

**Join our Team**:
**About this opportunity**:
**What you will do**:

- Supporting End to End Training for different MA’s and Global programs as per defined scope.
- Inputs and updates courses and Learning Objects into the LMS according to approved and defined standards.
- Creates course items and schedules offerings and/or upload/retire content in the LMS.
- Regular update of cases in the case management system for tracking KPI and Volume.
- Manages the class roster and monitors enrollment, and provides status updates to stakeholders.
- Inputs the student feedback in the LMS.
- Provides records and generates management reports as required.
- Addresses or escalates LMS issues to responsible groups.
- Maintains accurate information in the LMS for employees and managers to find applicable learning events.
- Coordinates with training participants, course facilitators and, when necessary, with external vendors.
- Managing the Non-LMS activities which included training room booking, booking of refreshments, instructor procurement and training material booking and procurement.
- Support with related learning tools outside of the LMS.
- Provide RCA on cases if required.
- Performs second line support for employees and operational line managers.
- Compliant with regional and global mandatory directives.

**The skills you bring**:

- Strong written & verbal communication skills.
- Strong analytical and logical skills.
- Quick and self-learning abilities.
- Proactive - seeks opportunities to drive improvements and persists until achieved.
- Preferred: 1-2 years of experience in administration in HR or Learning environment.
- Bachelor’s Degree or equivalent.

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: India (IN) || Gurgaon

**Job details**: HR Administrator



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