Customer Service
4 months ago
Industry: Shipping (NVOCC/ Freight Forwarding)
1. Coordinating with vessel operator & agents for updating the connecting vessel and pre-alert documents.
2. Getting shipping instructions from the customers and sending the draft BL to the customers. 3. Coordinate with slot operator for issue of form. Sending documents to MMS office for EGM.
4. Interaction with Customer for documentation, pre advice, connecting vessels & if any issue related shipments get approval and resolve.
5. Interaction with Customer for documentation, pre advice etc.
6. Making customer invoice, sending payment approval to Finance department and generating the tax invoice
7. Maintain reports and track all shipment stages and invoicing status.
Pay: Up to ₹400,000.00 per year
Work Location: In person
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