Sales and Customer Service Representative

6 months ago


Bengaluru, India fork media Full time

Responsibilities:
 SALES:

- Serve as a brand ambassador, effusively promong Physique 57 India's premier products and services

to prospecve clients.
- Engage proacvely with potenal clients, understanding their fitness aspiraons, and recommending

tailored membership opons.
- Conduct comprehensive sales consultaons, providing detailed insights into our offerings, and

addressing client inquiries professionally.
- Maintain meculous and up-to-date records of sales acvies, including leads, prospects, and

conversions.
- Consistently meet or exceed sales targets, acvely contribung to the overall revenue growth of the

organizaon.
- Connuously update product knowledge and stay informed about industry trends to deliver

unparalleled service to clients.

 CLIENT SERVICING:

- Provide exceponal customer service, ensuring an outstanding experience for all clients.
- Assist clients with inquiries, promptly resolve concerns, and offer expert guidance on class schedules,

membership details, and studio amenies.
- Culvate and nurture client relaonships, fostering long-term loyalty through personalized

interacons and a&enve consideraon of individual needs.
- Acvely listen to client feedback, promptly address concerns, and provide valuable insights to the

management team for ongoing improvement.
- Maintain accurate client records and databases, demonstrang meculous a&enon to detail and

maintaining utmost confidenality.
- Collaborate seamlessly with other team members to ensure smooth operaons and consistently

deliver high-quality service.

 STUDIO OPERATIONS:

- Work closely with the studio team to maintain an inving and impeccably organized environment for

clients.
- Assist in essenal administrave tasks such as class check-ins, membership renewals, and seamless

processing of payments.
- Uphold Physique 57 India's stringent cleanliness standards, ensuring the studio maintains an

impeccable appearance at all mes.
- Support the successful implementaon of promoonal acvies and events, fostering client

engagement and enhancing retenon.

**Requirements**:

- Availability to work a full-me schedule of 5 days per week, including Saturdays & Sundays.
- Flexibility to accommodate a dynamic work schedule, including weekends, evenings, early mornings,

and on holidays.
- Minimum 2 years of demonstrated experience in sales and client servicing, preferably within the

fitness or hospitality industry.
- Proven track record of consistently meeng or exceeding ambious sales targets.
- Excellent communicaon and interpersonal skills, enabling effecve client engagement and

relaonship-building.
- Exceponal customer service orientaon, demonstrang a genuine passion for surpassing client

expectaons.
- Keen a&enon to detail, along with exceponal organizaonal and multasking abilies.
- Ability to thrive in a fast-paced, dynamic environment, adept at adapng to changing priories.
- Proficiency in ulizing computer systems, databases, and customer relaonship management (CRM)

so ware.
- Flexible availability to accommodate evening shi s, weekends, and holidays as required by business

needs.
- Strong affinity for fitness, coupled with a solid understanding of the fitness industry, will be viewed

favourably.
- Acvely contribute to companies’ topline revenue through achieving predetermined sales targets.

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (preferred)

Work Location: In person



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