Customer Service Representative

1 day ago


Bengaluru, Karnataka, India ACCIDENT RELIEF CARE PVT LTD Full time

We are seeking a skilled Customer Service Representative to join our team at Accident Relief Care (ARC) Pvt Ltd.

As a key member of our customer-facing team, you will be responsible for generating sales through inbound and outbound calls.

Your primary objective will be to establish rapport with customers, understand their needs, and provide them with personalized solutions that meet their requirements.

To achieve this goal, you will need to possess excellent communication and interpersonal skills, as well as the ability to think critically and solve problems effectively.

You should have a proven track record of meeting sales quotas and have experience working in a telesales environment. Additionally, proficiency in relevant computer programs such as CRM software and telephone systems is highly desirable.

Our ideal candidate will be a motivated individual who is comfortable working in a fast-paced environment and is able to handle rejection with ease.

The salary range for this position is between ₹12,000 to ₹18,000 per month, plus incentives, and the working hours are from 9:30 am to 6:30 pm. If you are looking for a challenging and rewarding career opportunity, please apply now

Responsibilities:

  • Contact potential or existing customers to inform them about products or services using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Proven experience as a telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

Location: RT Nagar



  • Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full time

    Job Description for Customer Service RepresentativeAt GlYMPSE HUMAN CAPITAL SERVICE, we are seeking a Customer Service Representative to join our team.Key Responsibilities:Location: BengaluruSalary: ₹18-35,000 per monthShifts: Rotational shiftsRequired Candidate Profile:Communication Skills: Excellent communication and interpersonal skillsService Skills:...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...


  • Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full time

    Company OverviewAt GlYMPSE HUMAN CAPITAL SERVICE, we are dedicated to providing top-notch customer service solutions that exceed our clients’ expectations. We are seeking a highly motivated and skilled Customer Service Representative to join our team in Bangalore.SalaryThe salary for this role is estimated to be between ₹18-35 lakhs per annum, depending...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...


  • Bengaluru, Karnataka, India Service Full time

    About UsWe are a customer-centric organization dedicated to delivering exceptional service standards.Job DescriptionAs a Customer Service Representative, you will be the face of our company, interacting with customers through phone calls and providing timely resolutions to their inquiries. You will also be responsible for generating sales leads, identifying...


  • Bengaluru, Karnataka, India VU Job Solution Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at VU Job Solution. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls or chats.Listen to customer complaints and...


  • Bengaluru, Karnataka, India eSatisfy Solutions Full time

    We are looking for a dedicated Customer Service Representative to join our team at eSatisfy Solutions. In this role, you will be responsible for providing exceptional customer service via voice and email.As a Customer Service Representative, you will:Respond to customer inquiries in a timely and professional mannerIdentify customer needs and provide...


  • Bengaluru, Karnataka, India Spandana Hospital Full time

    At Spandana Hospital, we are seeking a skilled Customer Service Representative to join our team of professionals dedicated to delivering exceptional patient care. As a key member of our contact center, you will play a vital role in ensuring that our patients receive the highest level of service and support.The Customer Service Representative will be...


  • Bengaluru, Karnataka, India Syngene Full time

    We are seeking a skilled Customer Service Representative to join our team. Key responsibilities include:Responding to customer inquiries via phone and emailResolving customer complaints in a professional and timely mannerProviding product information and answering questionsAs a Customer Service Representative, you will be the first point of contact for our...


  • Bengaluru, Karnataka, India EMPLOYMENT MANTRAS Full time

    Customer Service Role OverviewThe Customer Service Representative is a vital role within our organization, responsible for providing exceptional customer experiences through effective communication and issue resolution. This position involves:Responding to customer inquiries and resolving issues in a timely and professional manner.Managing a team of customer...


  • Bengaluru, Karnataka, India Cemech Lexury Paints Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Cemech Lexury Paints. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.Responsibilities:Place phone calls to potential clients from our computerized...


  • Bengaluru, Karnataka, India Spiderfocus Solutions Full time

    Job Title: Customer Service RepresentativeDescription:We are seeking a skilled Customer Service Representative to join our team at Spiderfocus Solutions. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Manage large volumes of incoming phone calls and respond to...


  • Bengaluru, Karnataka, India G7 teleservice pvt Ltd Full time

    At G7 Teleservice Pvt Ltd, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through real-time communication.Respond to customer inquiries in a timely and professional manner.Communicate effectively with customers to...


  • Bengaluru, Karnataka, India E Canna Buy Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at E Canna Buy. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.The Customer Service...


  • Bengaluru, Karnataka, India Spiderfocus Solutions Full time

    About the Role:We are seeking a skilled C Customer Service Representative to join our team at Spiderfocus Solutions. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Understand and communicate company policies and procedures to customers.Develop and deliver training...


  • Bengaluru, Karnataka, India Bangalore Job Hub Full time

    Job Title: Customer Service RepresentativeCompany: Bangalore Job HubJob Type: Full-timeJob Description:Are you a people person looking for a challenging role? We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. This includes...


  • Bengaluru, Karnataka, India Akrn Staffhr Solutions Full time

    We are seeking a skilled Customer Service Representative to join our team at Akrn Staffhr Solutions. This role involves providing exceptional customer support and assistance to our clients.The ideal candidate will have excellent communication and problem-solving skills, with the ability to resolve customer queries in a timely and accurate manner. They should...


  • Bengaluru, Karnataka, India IPremium India Full time

    Job Title: Female Sales & Service RepresentativeAt IPremium India, we are seeking a Female Sales & Service Representative to join our team. Key Responsibilities:Attain calls from customers who are inquiring about our servicesDial corporate companies for service purposesFollow up with customers regarding updates on their serviceCollect feedback from customers...


  • Bengaluru, Karnataka, India Genisys Group Full time

    Customer Service RepresentativeAt Genisys Group, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for managing incoming calls and customer service inquiries, providing information about products and services, and recording details of complaints.Key Responsibilities:Manage incoming calls...


  • Bengaluru, Karnataka, India Global garner Full time

    Job Title: Customer Service RepresentativeAt Global Garner, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and promoting our products and services.Key...