![Bayleaf HR Solutions Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Care Associate
3 weeks ago
Designation
- Customer Care Associate
Location
- Mumbai, Hyderabad
Qualification
- Graduate with minimum 1 year Experience
Job summary-Outbound calling activity involves cross selling to existing set of customers and also converting new to bank leads getting generated via various digital campaigns.
**Responsibilities**:
- Meeting daily calling productivity target.
- Meeting daily lead generation target
For NTB and existing customers.
- Meeting daily and monthly conversion target as per goal sheet.
- Attending daily team meetings for progress and performance.
- ESQ on every customer contact.
- Regular training on LUMOS
- Adherence to code of conduct and compliance.
**Desired skills and competencies-**
Communication and negotiation skills.
Customer focus and result orientated.
**Salary**: Up to ₹30,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 8454050412
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