Customer Care Associate
4 months ago
**Job Description: Customer Care Associate**
**Company: Ekaive Global Services**
**Designation**: Customer Care Associate
**Location**: Work From Home
**Shift**: 2:00 PM to 11:00 PM IST, Monday to Friday (Fixed Shift)
**Monthly Perks**: ₹10,000 INR
**Employment Type**: Full-Time, Permanent Work From Home
**Job Overview**:
Ekaive Global Services is seeking dedicated and dynamic individuals for the position of Customer Care Associate. As a vital member of our team, you will be responsible for outbound telesurvey and sales activities. This is an excellent opportunity for individuals who thrive in a work-from-home environment and are passionate about delivering exceptional customer service.
**Key Responsibilities**:
- Conduct outbound telesurveys and sales calls to prospective clients.
- Engage with customers professionally, providing information about products/services and addressing inquiries.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with team members to ensure a positive customer experience.
**Monthly Perks**:
As a valued member of our team, you will enjoy a monthly perks package of ₹10,000 INR in addition to your fixed salary.
**Benefits**:
- Fixed salary with timely payouts.
- Fixed shift timing for better work-life balance.
- Weekends off to recharge and spend time with family and friends.
- Permanent work-from-home arrangement.
- Performance bonus and Incentives.
1. **Fluency in English Language**: Excellent verbal and written communication skills in English.
2. **Proper Working System or Laptop**: Own a reliable and properly functioning computer or laptop.
3. **Stable Broadband Connection**: A stable broadband connection with a minimum speed of 20 MBPS to ensure smooth communication and operations.
4. **USB Noise Cancellation Headset with Mic**: Use a noise cancellation headset with a microphone for clear and effective communication.
We appreciate your interest in Ekaive Global Services and look forward to welcoming talented individuals to our team.
Best Regards,
HR Dept.
Ekaive Global Services
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 8981450751
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