Telecaller & Front Office

5 months ago


Indore Madhya Pradesh, India Brillsense Private Limited Full time

Responsibilities:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
- Adhere to organisational guidelines and methodology while telecalling

Qualifications:

- Bachelor’s degree
- Communication skills
- Work experience as a Telecaller
- Ability to manage and handle multiple tasks.
- Exceptional attention to detail.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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