Front Desk Receptionist(Female)

3 months ago

Indore Madhya Pradesh, India Stalwart Careers Full time

**About Us**: Stalwart is a renowned coaching institute in Indore, specializing in preparing students for prestigious MBA entrance exams, including IIM CAT, IIM IPMAT, and CMAT. With a commitment to excellence, we provide top-notch classroom and online courses to help aspiring minds achieve their dreams.

**1. Front Desk Handling**:

- Greet visitors and provide a warm and professional welcome.
- Answer incoming phone calls and direct them to the appropriate person or department.
- Maintain a neat and organized front office area.
- Manage visitor sign-ins and security protocols.

**2. Telecalling**:

- Make outbound calls to potential clients or customers.
- Follow up on leads and inquiries.
- Provide information about products, services, or offerings.
- Handle customer inquiries and resolve issues in a professional manner.

**3. Vendor Management**:

- Coordinate with vendors for office supplies and services.
- Ensure timely payments to vendors and maintain vendor records.
- Negotiate and assess vendor contracts and agreements.

**4. Student Queries Handling**:

- Address inquiries from students and their parents.
- Provide information about courses, schedules, fees, and admission processes.
- Assist with enrollment and registration procedures.

**5. Office Management**:

- Maintain and order office supplies as needed.
- Schedule and coordinate meetings, appointments, and conference rooms.
- Handle incoming and outgoing mail and packages.
- Ensure a clean and organized office environment.
- Collaborate with other departments to streamline office processes.

**6. Administration Work**:

- Perform various administrative tasks such as data entry, filing, and record-keeping.
- Assist with HR-related tasks, including recruitment, onboarding, and employee record maintenance.
- Prepare and maintain reports and documents.
- Manage office equipment and coordinate repairs when necessary.

**Qualifications**:

- Bachelor’s degree in a relevant field preferred.
- Strong communication and interpersonal skills.
- Excellent telephone etiquette and customer service skills.
- Proficiency in office software and tools (e.g., Microsoft Office Suite).
- Organizational and multitasking abilities.

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Work Location: In person

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