Salesforce Administrator
2 months ago
**Position Name** - Salesforce Administrator
**Location**:
- Mumbai
**Experience Range** -3-5 years
**Mandatory Requirement**:
- Should have good communication skills.
- Experience Level - 3-5 years as salesforce administrator
- Team player willing to collaborate throughout all phases of development, testing and deployment
- Ability to solve problems and meet deadlines with mínimal supervision
- Excellent analytical skills
**About the client**:
- WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the
** hottest global SaaS companies**, we’ve been recognized by G2 as a
**Marketing Automation Leader in Asia 2021.**
The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
We are headquartered in
**Mumbai**,
**India,** and have offices in
**Delhi**,
**Bangalore**,
** São Paulo,** and
**Dubai**. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
**Job Role and Responsibilities**:
- Validation rules, Reports, Workflow, and Process Builder as per business requirements
- Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team-reported issues.
- Partner with Product Development to resolve customer-reported bugs.
- Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
- Meet individual performance goals, including weekly and/or annual efficiency goals
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