Salesforce Administrator

3 weeks ago


mumbai, India AAR Consultancy Full time
Salesforce Administration : Serve as the primary administrator for our Salesforce instance, including user management, profiles, roles, permissions, workflows, and process builder configuration.

- Customization and Configuration : Customize Salesforce.com to meet business requirements, including designing and implementing custom objects, fields, formulas, page layouts, and validation rules.

- System Integration : Manage and maintain integrations between Salesforce and other systems such as marketing automation, ERP, and third-party applications, ensuring seamless data flow and consistency.

- Data Management : Implement data governance best practices, oversee data quality, perform data imports/exports, and execute regular data maintenance activities.

- Reporting and Analytics : Develop and generate reports, dashboards, and analytics to provide insights to stakeholders, enabling informed decision-making.

- User Training and Support: Conduct training sessions for users on Salesforce functionality and best practices. Provide ongoing support and troubleshooting to resolve user issues through Service Cloud case Bachelor's degree in Computer Science, Information Technology, or commensurate experience.

- Salesforce Administrator certification highly preferred.

- Proven experience (at least 4 years) as a Salesforce Administrator or in a similar role .

- Proficiency in Salesforce configuration, customization, and administration

- Strong understanding of Salesforce best practices and data management principles.

- Experience with system integration and managing various business systems.

- Excellent problem-solving skills and ability to troubleshoot technical issues.

- Strong communication skills and ability to collaborate with cross-functional teams.

- Knowledge of security and compliance standards related to data management.

- Ability to adapt to evolving technologies and business needs. (ref:hirist.tech)

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