Salesforce Administrator
2 weeks ago
Salesforce Administrator (Integration & Automation Expert)
About the Role :
We are seeking a highly skilled and results-oriented Salesforce Administrator to join our growing team. You will play a key role in ensuring the smooth operation and continuous improvement of our Salesforce platform, while also collaborating with various departments to integrate data and automate processes across multiple systems.
This is an opportunity for a passionate Salesforce professional to leverage their expertise in automation, data management, and system integration to drive operational efficiency and propel our business forward.
Responsibilities :
Administration and Optimization :
- Manage the configuration, customization, and security of our Salesforce instance to optimize user experience and support business processes.
- Maintain data integrity and quality through ongoing data cleansing, enrichment, and migration projects.
- Oversee the health and performance of the Salesforce platform, identifying and resolving any issues promptly.
Integration and Automation :
- Design and implement automated workflows and processes using Salesforce tools and functionalities to streamline operations and minimize manual effort.
- Integrate Salesforce with NetSuite, AWS QuickSight, Middleware, and other business-critical systems using APIs or middleware to create a seamless data flow.
- Collaborate with technical teams (developers) to design and implement robust system integrations.
Collaboration and Innovation:
- Partner with stakeholders across operations, sales, marketing, customer success, and finance to understand their needs and translate them into actionable Salesforce solutions.
- Advocate for continuous improvement and proactively identify opportunities to leverage technology, including AI, to enhance efficiency and effectiveness.
- Review and provide constructive feedback on the work done by other administrators and developers, fostering a collaborative learning environment.
Qualifications :
- Salesforce Certified Advanced Administrator (or equivalent knowledge and experience)
- Strong proficiency in Salesforce features and functionalities, including SOQL queries and automation tools.
- Experience with configuring Salesforce CPQ (Configure, Price, Quote) is a plus.
- Working knowledge of Apex programming is preferred.
- Proven experience in data migration within Salesforce or similar CRM platforms.
- Solid understanding of API integration concepts and experience building system integrations using APIs or middleware.
- A passion for process improvement and a strong desire to leverage technology to drive efficiency.
- Familiarity with current technology trends, including AI, and a willingness to explore its potential applications within the Salesforce ecosystem.
- Excellent communication, collaboration, and problem-solving skills.
Location: Mumbai, Chandigarh, Noida, New Delhi, Pune, Patna, Hyderabad, Madhya Pradesh, Lucknow, Jaipur, Ahmedabad, Bangalore
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