Salesforce Administrator

2 months ago


Mumbai, India Third Bridge Full time
Job Description

Salesforce is a key tool used within the business and, as a Technology team, we always aim to be at the forefront of providing the best support possible to our users. With that optic, we are looking for an experienced and energetic individual to join our support team as a salesforce & pardot support engineer. You will be based in our Mumbai office, reporting to the Head of Technology Success, Asia 

Responsibilities 

  • Provide escalation support to Third Bridge users on technical issues relating to our Salesforce and Pardot implementations; ensure effective and timely resolution of relevant service issues
  • Manage complex user problems while delivering an excellent experience
  • Identify opportunities for structural improvements to our Salesforce and Pardot deployments, and assist in the implementation of these enhancements
  • Support the development and help with the maintenance of Third Bridge’s relevant technical knowledge base for our Salesforce and Pardot systems 
  • Define and describe overall technical best practices for Salesforce and Pardot at Third Bridge
  • Ensure the maintenance (improvement) of critical documentation describing the relevant aspects of our Salesforce and Pardot implementations
  • Actively communicate and always ensure key users/ other stakeholders are appropriately and systematically updated on relevant changes or issues 
  • Help prepare and deliver Salesforce support technical training to other team members 

Qualifications

  • Degree or equivalent relevant experience 
  • Salesforce Administrator Certification
  • Pardot Consultant Certification
  • 2+ years previous experience with Salesforce & its technologies 
  • Excellent communication skills in English
  • Strong work ethic 
  • Analytical
  • Attention to detail
  • Ability to priortise and escalate issues when needed 
  • Support experience 
  • Dedicated to continuous improvement 
  • Familiarity with ITIL foundations and concepts


Additional Information

How will you be rewarded? 

  • Salary: Competitive salary
  • Vacation: 18 days PTO, 8 days fixed holiday, 1 day floating holiday, 8 days casual leaves, plus increased allowance with tenure.
  • Learning: personal development allowance of INR 61,500 per year, which can be used for any learning programs you feel would be beneficial for you `
  • Health and wellbeing: private medical insurance, a variety of health and wellbeing events to focus on mental health. Supplementary housing allowance
  • Future and family: pension scheme and Vitality Private medical insurance
  • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball, and 'Summer Fridays'
  • Rewards: get points through our colleague-to-colleague recognition program to spend on hotels, gift cards, donations to charity, and more
  • Social: weekly optional social gatherings, daily breakfast and snacks, social events
  • ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge)
  • Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application. 

 



  • Mumbai, India Shrestha cloud solutions Full time

    We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system.ResponsibilitiesOversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups.Resolve user support tickets.Identify and gather...


  • Mumbai, India OX Human resources Full time

    Job Title: Salesforce Administrator Job Summary: Key Responsibilities: - Perform regular Salesforce maintenance activities, including system updates, data backups, and user management. - Develop and implement Salesforce best practices to ensure the platform is operating at optimal levels. - Collaborate with internal teams to gather requirements and...


  • Mumbai, India Fairdeal Realtors Pvt. Ltd. Full time

    **Responsibility**: Ensuring optimal performance of Salesforce systems and products. Upgrading and configuring Salesforce systems for optimized integration. Managing Salesforce roles, profiles, sharing rules, workflows, and groups. Importing sales department leads, contacts, and other data. Maintaining the sales cloud, as well as building custom reports...


  • mumbai, India Shrestha cloud solutions Full time

    We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system. Responsibilities Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups. Resolve user support tickets. Identify and...


  • Mumbai, India Shrestha cloud solutions Full time

    We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system. ResponsibilitiesOversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups.Resolve user support tickets.Identify and gather...


  • Mumbai, India Crest IT Consulting Pvt Ltd Full time

    **CRM Salesforce Administrator/ Support** **Roles & Responsibilities** - Upgrading and configuring Salesforce systems for optimized integration - Managing Salesforce roles, profiles, sharing rules, workflows, and groups - Salesforce Administrator responsibilities include creating user accounts, maintaining our sales databases, and training staff on the...


  • Mumbai, India Looper Development Services Full time

    Job Title: Senior Salesforce Administrator - CPQ Specialist **Job Description**: **Responsibilities**: - Take meaningful responsibility for shaping and executing our strategy and operations by leveraging your high level of productivity and initiative. - Evaluate business requirements and technical aspects holistically, ensuring that solutions are not only...


  • Mumbai, India Linesight Full time

    Salesforce Administrator As a **Salesforce Administrator**, working in the IT Department, at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your...


  • Mumbai, Maharashtra, India Hyre Global pvt ltd Full time

    Bachelor's degree in Computer Science, Information Technology, or commensurate experience. - Salesforce Administrator certification highly preferred. - Proven experience (at least 4 years) as a Salesforce Administrator or in a similar role. - Proficiency in Salesforce configuration, customization, and administration - Strong understanding of Salesforce best...


  • Mumbai, India Linesight Full time

    Salesforce Administrator As a **Salesforce Administrator**, working in the IT Department, at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your...


  • Mumbai, India nVent Full time

    We’re looking for people who put their innovation work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. - WHAT YOU WILL EXPERIENCE IN THIS POSITION: - As a Salesforce Administrator / Business Analyst in nVent, a solid...


  • Mumbai, India Third Bridge Full time

    Job Description Salesforce is a key tool used within the business and, as a Technology team, we always aim to be at the forefront of providing the best support possible to our users. With that optic, we are looking for an experienced and energetic individual to join our support team as a salesforce & pardot support engineer. You will be based in our...


  • mumbai, India The Nielsen Company Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • Mumbai, India The Nielsen Company Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • Mumbai, India The Nielsen Company Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • mumbai, India The Nielsen Company Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • mumbai, India Apollo Global Management, Inc. Full time

    Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three...


  • Mumbai, India Apollo Global Management, Inc. Full time

    Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three...


  • mumbai, India AAR Consultancy Full time

    Salesforce Administration : Serve as the primary administrator for our Salesforce instance, including user management, profiles, roles, permissions, workflows, and process builder configuration.- Customization and Configuration : Customize Salesforce.com to meet business requirements, including designing and implementing custom objects, fields, formulas,...


  • Mumbai, India AAR Consultancy Full time

    Salesforce Administration : Serve as the primary administrator for our Salesforce instance, including user management, profiles, roles, permissions, workflows, and process builder configuration.- Customization and Configuration : Customize Salesforce.com to meet business requirements, including designing and implementing custom objects, fields, formulas,...