Virtual Relationship Banking-prime

2 weeks ago

Mumbai, India Metconnect Infotech Pvt Ltd Full time

Job Profile**:Virtual Relationship Banking-Prime**

Educational qualifications : Bachelor's Degree

work experience: 0 to 2 Years

**Required Skills**:

- Basic Banking
- Communication

**Roles & Responsibilities**:
Customer Engagement
- Continuous engagement with the portfolio customers mapped as per the contact policy, with

accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers

Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by the respective VRM

Sales
- Right cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Acquiring & grouping of all related IDs of the Primary ID.
- Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent

outflow.
- Ensure accurate and timely submission of financial transactions & requests.
- Adherence to set processes of updating customer interactions in CRM next.

MIS - Reporting

**Primary Responsibilities**:

- To engage regularly with the customers as defined by the contact policy and provide a Consistent.
- Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer
- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers

to use the Digital mediums
- for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever

customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines

and regulatory requirements are followed.
- So that the RM becomes the top of the mind recall amongst the customers in the catchment for all

their financial needs and services

**Salary**: ₹200,000.00 - ₹290,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9471087724

  • Virtual Relationship Banking

    2 days ago

    Mumbai, India The October Full time

    **Virtual Relationship Banking-Prime** **Min Experience** 0 year **Max Experience** 2 years **Notice Period** Max 15 days **Estimated Budget** Total Budget (₹2L - ₹2.9L) Customer Engagement - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. - Call...

  • Virtual Relationship Banking Officer

    20 hours ago

    Mumbai, India SLPS Consulting Full time

    Hiring for virtual relationship banking officer for mumbai location. Role : cop officer Location :andheri east Experience: 0 to 1 year Skills: Excellent communication Salary : 15 k in hand + incentive Contact no : 7428735803 **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...

  • Virtual Banking Officer

    Found in: Whatjobs IN C2 - 1 week ago

    mumbai, India Maan Source Full time

    HDFC Bank is looking for a Virtual Relationship Banking - COP Officer - Fresher to join their team in Mumbai. Job Title: Virtual Relationship Banking - COP Officer - Fresher Company: HDFC Bank Location: Mumbai Job Type: Full-time Salary Range: 1.7 - 2.1 lacs per annum Job Description: HDFC Bank is seeking a Virtual Relationship Banking - COP Officer -...

  • Virtual Banking Officer

    Found in: Talent IN C2 - 2 weeks ago

    Mumbai, India Maan Source Full time

    HDFC Bank is looking for a Virtual Relationship Banking - COP Officer - Fresher to join their team in Mumbai.Job Title: Virtual Relationship Banking - COP Officer - FresherCompany: HDFC BankLocation: MumbaiJob Type: Full-timeSalary Range: 1.7 - 2.1 lacs per annumJob Description:HDFC Bank is seeking a Virtual Relationship Banking - COP Officer - Fresher to...

  • Virtual Relationship Banking

    2 days ago

    Mumbai, India Miles Ahead 91 Consultants Full time

    **Qualification: - **Bachelor's Degree, Master's Degree - Immediate joiner - Mumbai locals only **Required work experience** Industry**: BFSI/Insurance** - **Role**:Fresher/Sales Years of experience**: 0 to 1** **Required Skills**: - Basic Banking - Good Communication skills **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹100,000.00 -...

  • Virtual Relationship Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    mumbai, India upGrad Rekrut Full time

    Role/ Job Title: Virtual Relationship ManagerFunction/ Department: Retail Banking (VRM)Job Purpose:RH-VRM Channel will be driving VRMs in the region to meet their objectives. He/she will be responsible for leading the RM agenda in the region and ensure following Engagement across products - Liabilities, On-boarding parameters, Retail Assets, Credit Cards,...

  • Virtual Relationship Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Mumbai, India upGrad Rekrut Full time

    Role/ Job Title: Virtual Relationship Manager Function/ Department: Retail Banking (VRM) Job Purpose: RH-VRM Channel will be driving VRMs in the region to meet their objectives. He/she will be responsible for leading the RM agenda in the region and ensure following Engagement across products - Liabilities, On-boarding parameters, Retail Assets, Credit Cards,...

  • Virtual Relationship Manager

    Found in: Appcast Linkedin IN C2 - 3 weeks ago

    Mumbai, India upGrad Rekrut Full time

    Role/ Job Title: Virtual Relationship ManagerFunction/ Department: Retail Banking (VRM)Job Purpose:RH-VRM Channel will be driving VRMs in the region to meet their objectives. He/she will be responsible for leading the RM agenda in the region and ensure following Engagement across products - Liabilities, On-boarding parameters, Retail Assets, Credit Cards,...

  • Virtual Relationship Manager

    Found in: Talent IN 2A C2 - 2 weeks ago

    Mumbai, India upGrad Rekrut Full time

    Role/ Job Title: Virtual Relationship ManagerFunction/ Department: Retail Banking (VRM)Job Purpose:RH-VRM Channel will be driving VRMs in the region to meet their objectives. He/she will be responsible for leading the RM agenda in the region and ensure following Engagement across products - Liabilities, On-boarding parameters, Retail Assets, Credit Cards,...

  • Virtual Relationship Banking-COP Officer

    Found in: Whatjobs IN C2 - 1 week ago

    mumbai, India A2z YOUTHSOLUTION Full time

    Position description: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call...

  • Virtual Relationship Banking-COP Officer

    Found in: Talent IN C2 - 2 weeks ago

    Mumbai, India A2z YOUTHSOLUTION Full time

    Position description: Ensuring that customers get world-class services and their needs are understood andmet through financial products that the Bank has to offer.Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per thecontact policy, with accurate & complete capture of interaction details. Call...

  • Relationship Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    mumbai, India Hiregis Full time

    We're looking for Virtual Relationship Managers with 2-6 Years of experience in Mumbai.As a Virtual Relationship Manager, you will play a vital role in building and maintaining relationships with our customers by providing them with a truly exceptional digital banking experience. Regularly engaging with customers and providing a consistent and superior...

  • Relationship Manager

    Found in: Talent IN C2 - 2 weeks ago

    Mumbai, India Hiregis Full time

    We're looking for Virtual Relationship Managers with 2-6 Years of experience in Mumbai.As a Virtual Relationship Manager, you will play a vital role in building and maintaining relationships with our customers by providing them with a truly exceptional digital banking experience.Regularly engaging with customers and providing a consistent and superior...

  • Sales Manager-Home Loans Prime

    Found in: Whatjobs IN C2 - 2 weeks ago

    mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:  Sales Manager-Home Loan Prime Function/ Department:  Retail Assets Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Home Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and...

  • Sales Manager-Home Loans Prime

    Found in: Talent IN C2 - 2 weeks ago

    Mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:  Sales Manager-Home Loan Prime Function/ Department:  Retail Assets Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Home Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank -...

  • Virtual Relationship Manager

    Found in: Whatjobs IN C2 - 5 days ago

    mumbai, India Mintskill HR Solutions LLP Full time

    JobPurpose: VRMwill be responsible for enhancing the customer engagement virtuallyto increase customer stickiness on managed clients.Theywill drive mobile banking adoption & usage increasecrosssell of products and work towards upgrading and onboardingcustomers in the relationship banking program. Professionallydriven to achieve higher customer satisfaction...

  • Virtual Relationship Manager

    Found in: Whatjobs IN C2 - 7 days ago

    mumbai, India RipplesIndia Group Full time

    Virtual Relationship Manager Digital Vertical VRM Experience freshers to 5 years exp. Qualification Min graduation with NISM 5A certification Location Goregaon East - Mumbai Work Mode Work from office. Key Responsibility Area's Responsible for managing and supporting existing client base on smooth usage of application...

  • Virtual Relationship Manager

    Found in: Talent IN C2 - 2 weeks ago

    Mumbai, India Mintskill HR Solutions LLP Full time

    JobPurpose:VRMwill be responsible for enhancing the customer engagement virtuallyto increase customer stickiness on managed clients. Theywill drive mobile banking adoption & usage increasecrosssell of products and work towards upgrading and onboardingcustomers in the relationship banking program. Professionallydriven to achieve higher customer satisfaction...

  • Virtual Relationship Officer

    3 days ago

    Mumbai, India Dazzlelect Full time

    Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. - Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. - Call handling as per defined standards. - Accurate...

  • Virtual Relationship Officer

    Found in: Whatjobs IN C2 - 1 week ago

    mumbai, India Call For Jobs Full time

    Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling...