Implementation Support Rep

**Level: L11/ L12 (Implementation Support Rep / Specialist)** **Team**: Professional Services - **Modern Retail Suite** **Shift Time**: Flexible for all shifts - including weekend working (**_if required)._**: **Job Overview**:The individual would be involved in installing and setting up the Modern Retail Suite for the dealership. As part of the product...

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued....

What success looks like in this role: • 1st Level telephone and other media contact support . • Strive for a high level of first contact resolution. • Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. • Accurately document...

**What success looks like in this role**: - 1st Level telephone and other media contact support. - Strive for a high level of first contact resolution. - Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. - Accurately document calls and...

Responsibilities The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and technical product knowledge and expertise...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

ResponsibilitiesEnsure Tickets, Player Emails and Player Chats are handled within SLA’sL1 Tech Support experience is PreferredResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service information via email and live chatIdentify and escalate priority issuesRoute calls to...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

SUMMARYThe Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

**Responsibilities**: - Responsible for order transaction processing, placing Quotes in Big Machines - Adherence to the Service Level Agreements - productivity, turn-around-time, and accuracy with respect to cases created. - Respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to...

SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...