Product Support Rep II

ResponsibilitiesEnsure Tickets, Player Emails and Player Chats are handled within SLA’sL1 Tech Support experience is PreferredResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service information via email and live chatIdentify and escalate priority issuesRoute calls to...

Location: Hyderabad, IN, 500 081- Requisition ID: 13283**Responsibilities**: **Main Job Tasks and Responsibilities** - Ensure Tickets are handled within SLA’s - L1 Tech Support experience is Preferred - Knowledge of Monitoring Tools like Nagios, ELK, Op5, Grafana is preferred - Basic Linux skills. - Research required information using available resources -...

Location: Hyderabad, IN, 500 081- Requisition ID: 12718**Responsibilities**: **Main Job Tasks and Responsibilities** - Ensure Tickets are handled within SLA’s - L1 Tech Support experience is Preferred - Knowledge of Monitoring Tools like Nagios, ELK, Op5, Grafana is preferred - Basic Linux skills. - Research required information using available resources -...

Location: Hyderabad, IN, 500 081- Requisition ID: 14974**Responsibilities**: - Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. - Documents customer information and recurring technical issues to support product quality programs and product...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...

Responsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...

**Level: L11/ L12 (Implementation Support Rep / Specialist)** **Team**: Professional Services - **Modern Retail Suite** **Shift Time**: Flexible for all shifts - including weekend working (**_if required)._**: **Job Overview**:The individual would be involved in installing and setting up the Modern Retail Suite for the dealership. As part of the product...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

Location: Hyderabad, IN, 500 081- Requisition ID: 14017**Responsibilities**: **Main Job Tasks and Responsibilities** - L1 Tech Support experience is Preferred - Research required information using available resources - Manage and resolve customer complaints - Identify and escalate priority issues - Route calls to appropriate resource - Follow up on tickets -...

Location: Hyderabad, IN, 500 081- Requisition ID: 14905**Responsibilities**: **Main Job Tasks and Responsibilities** - L1 Tech Support experience is Preferred - Research required information using available resources - Manage and resolve customer complaints - Identify and escalate priority issues - Route calls to appropriate resource - Follow up on tickets -...

Location: Hyderabad, IN, 500 081- Requisition ID: 14980**Responsibilities**: **Main Job Tasks and Responsibilities** - L1 Tech Support experience is Preferred - Research required information using available resources - Manage and resolve customer complaints - Identify and escalate priority issues - Route calls to appropriate resource - Follow up on tickets -...

SUMMARYThe Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...

Responsibilities The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and technical product knowledge and expertise...

Responsibilities The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and technical product knowledge and expertise...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...