Motor Claims-handler

5 months ago

Bengaluru, India Acko General Insurance Full time

**About Us**
ACKO, India’s first digital insurance company is on a mission to fundamentally redefine how the world experiences insurance.

ACKO embarked on its journey to craft a versatile insurtech solution that centers around the customers needs. Today, we stand as a testament to our commitment, addressing long-standing challenges and establishing new benchmarks in the industry.

We are not just another conventional insurance firm. We are not the people consulted solely for claims”. Anchored in a tech-centric philosophy, our approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customer's; insurance requirements.

Our tech-first approach ensures that customers benefit from a seamless and holistic fulfillment experience, distinct from the norm.

ACKO, as a brand, stands as a resilient safety net, a beacon of protection, adeptly shouldering individuals, families, and enterprises through the complex and often unpredictable currents of life. This steadfast commitment is underscored by the unwavering support of our marquee investors, including Binny Bansal, Amazon, Ascent Capital, Accel, SAIF, Catamaran, General Atlantic, and Multiples.

Our strategic partnerships with prominent businesses in the digital ecosystem; the likes of Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, and the GOMMT group, further exemplify ACKO’s commitment to forging alliances that amplify the impact of ACKO’s business. The impressive reach of our products, having touched the lives of over 75 million unique users, further attests to its significance.
Competencies and Skills Required: Graduate from any discipline. Good command on written and spoken English & Hindi/Other spoken languages in India. Multilingual ability is an added advantage Experience in the insurance sector (claims department) at least 4 years of overall service. Customer handling, queries resolution, Health insurance Claims handling for least two years in. Preferrably having knowledge of MS Office and know how in Microsoft Excel Rolls & Responsibilities : Minimum 4 + years of experience in handling motor claims Take full responsibility of managing motor claims Manage all queries related to motor claims and laise with the external vendors for quick resolution as required Ensure to get the required evidence and complete the required deu diligence To provide proactive assistance to achieve customer delight and high-level customer satisfaction for the insured and internal stakeholders Must work efficiently on set goals and work to avoid any escalations and maintain the relevancy and quality while providing service to the stakeholders.

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