Maintenance Executive

5 months ago

Bengaluru Karnataka, India Moove Full time

**About Moove**

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

**About the Role**

As a Maintenance Executive at Moove, you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence

**What you’ll be doing**
- Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet.
- Take calls from suppliers seeking authorization to conduct maintenance and repairs.
- Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
- Ensure quality, compliance, and safety of Moove's assets
- Control and monitor repair costs (parts and labour) in line with the maintenance fund
- Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
- Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised
- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
- Ad Hoc investigations and solutions as required from time to time.

**What you will need for this position**
- Competent in Motor Mechanics
- 1-2 years of fleet maintenance experience preferred.
- Associates or Technical degree in Motor Mechanics would be advantageous
- Hands-On Fleet Industry Experience is a must
- Strong customer service and organisational skills required
- Attention to detail is compulsory

**Key Metrics**
- Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
- Projection preparation for repairs ( Tyres, Suspension, aesthetic, electricals & Battery)
- Collation of all data and aligned team to resolve issues Timely closure of Repair complains
- Handle team of On Road support
- Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
- Guidance / decision for insurance claim vs repairs
- Coordination with RSA/Towing Crane for workshop allotment Geography wise.
- Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits.
- Coordination with workshop/Surveyor on daily status
- Insurance Google sheet updates
- Daily report on claims.

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