Customer Relations Representative

5 days ago


Badlapur, India Voltago Electricals Pvt Ltd Full time

To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. As a leader in experimental marketing & client acquisitions, we specialize in creating and implementing customized marketing strategies for a large portfolio of clients.

**Responsibilities**:

- Communicate ideas and solutions effectively to maintain positive, ongoing business relationships and customer service.
- Determine service demand and customer awareness.
- Coordinate marketing campaigns with sales activities.
- Track campaign success and report sales revenue standings.
- Monitor and report on customer satisfaction.
- Arrange meetings with the clients or visit their offices to pitch service which our company is offering.
- Daily visits to Industrial sites & tapping prospective industrial clients through various sales verticals.
- Travel throughout the territory and visit customers on a recurring basis.
- Represent the brand during all customer and prospect interactions
- Educate clients on services can benefit them financially and professionally
- Handling Govt. tender related activities by visiting govt offices and using various E-Portals of Govt.

**Requirements**:

- Proficiency with Microsoft Office Suite.
- Excellent organizational and analytical skills.
- Ability to work long hours due to the nature of the project
- Excellent negotiation skills
- Strong people management skills.
- Strong Verbal and Communication skills.
- MCWG (Gear motorbike) license is mandatory (LMV License is an advantage)

Representatives often work in industries like human resources, information technology services, and educational institutes. They have skills in data entry, organization, and customer service. They may also be responsible for tasks like processing invoices, troubleshooting, and managing contract.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9130024066



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