Last Mile Delivery
3 weeks ago
**Job Information**:
Industry
**Customer Service**
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City
**Pune City**
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State/Province
**Maharashtra**
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Country
**India**
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Zip/Postal Code
**411001**
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Job Description: Last Mile Delivery Associate
Who are we looking for?
The LMD Associate at Repos you will be ensuring customer satisfaction and will be playing at significant role in shaping the overall impression of our brand.
What you will be doing?
- Help meeting and manage customer, partner & operator of assigned zone/territory.
- Work closely with internal stakeholders (Sales, Service, Development Team, etc.)
- Liaise with the Partners and end customers to help create and drive revenue opportunities
- Manage daily order execution (Order placement, assignment, delivery & payments).
- Position AWS for internal use by the partner organization.
- Work closely with Partners to ensure they are successful using Repos E-commerce.
- Making sure Partners’ execution/technical/vehicle related issues are addressed on time.- Prepare and give reviews to the senior management team.
- Optimization of Order execution Process
- On-boarding & Training Partners/Operators & Customer on E-commerce
- Maintaining Customer/Partner Data
**Requirements**:
What will you need?
- Significant experience (minimum 1Year) in key account management.
- Demonstrated ability to engage and influence Partners & customers
- Strong Presentation skill and ability to articulate E-commerce concept to Partner/Customer
- Strong verbal and written communication skill
- Ability to work effectively in a start-up Environment
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