Ops Sup Supervisor

4 weeks ago


Mumbai Maharashtra, India Citi Full time

The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Research and interpret information, identify inconsistencies and make recommendations based on experience and specialty knowledge.
- Assist with performing feasibility analysis for process changes and coordinate with business teams to develop system/process improvements and solutions.
- Monitor project volumes and timelines and ensure adherence to established guidelines and SLA.
- Mentor lower-level analyst and provide informal guidance and training to new team members.

Qualifications:

- 2-5 years of relevant experience
- General knowledge of consumer banking operations in NAM region
- Comprehensive knowledge of credit cards servicing/collections within NAM region
- General knowledge of US collections regulations like FDCPA, TCPA would be an advantage.
- Proficient in Microsoft Office, working knowledge of analytics preferred.
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
- Consistently demonstrates clear and concise written and verbal communication.

**Education**:

- Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


  • Ops Sup Supervisor

    2 weeks ago


    Mumbai, Maharashtra, India Citi Full time

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with...


  • Pune, Maharashtra, India Citi Full time

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...


  • Mumbai, India Sodexo India On-site Services Full time

    HL SUP **EXPERIENCE**: - 1 - 3 years **LOCATION**: - Prism Tower, Mindspace, Malad (West), Mumbai MUMBAI MAHARASHTRA 121001 **CONTACT**: - Rupali Singh


  • Mumbai, India Sodexo India On-site Services Full time

    HL SUP **EXPERIENCE**: - 1 - 3 years **LOCATION**: - Prism Tower, Mindspace, Malad (West), Mumbai MUMBAI MAHARASHTRA 121001 **CONTACT**: - Rupali Singh


  • Mumbai, India Sodexo India On-site Services Full time

    hk sup **EXPERIENCE**: - 2 - 3 years **LOCATION**: - BA Continuum India Pvt. Ltd. Raiskaran Logitech park, Tower 1, Phase 2, Andheri-Kurla Road, Sakinaka, Andheri East 400072 MUMBAI MAHARASHTRA 121001 **CONTACT**: - Rupali Singh

  • Floor Supervisor

    3 weeks ago


    Mumbai, Maharashtra, India STOP SEARCH AND PLACEMENT Full time

    2. F**loor Supervisors - from furniture industry** - 1 to 2 people At least 5 to 6 years’ experience in a similar capacity - Supervise, coordinate and schedule the activities of workers who assemble furniture and fixtures of any materials, operate woodworking machines and finish furniture to specified colour or finish - Establish methods to meet work...

  • Logistics Supervisor

    4 weeks ago


    Hadapsar, Pune, Maharashtra, India Yatnavat Technologies Private Limited Full time

    Responsibilities: - Coordinating with the control tower members to manage the trip allocation to vehicles. - Working with the transport supervisor, to ensure the supply of vehicles is available as per schedule. - Co-ordinating with the Ops lead to provide the data on daily trip closures on daily basis. Desired Skills: - Good Working attitude - Experience...

  • Vfx Supervisor

    4 weeks ago


    Andheri East, Mumbai, Maharashtra, India Famulus Media & Entertainment Full time

    VFX Supervisor is the key advisor to the project’s Director, liable for the technical & artistic quality of the shots. Plays the crucial role of understanding and interpreting the Director’s intentions & visions and communicates the same to the production team with precision and sets the expected standard of quality and at the same time is always...

  • Vfx Supervisor

    1 day ago


    Andheri East, Mumbai, Maharashtra, India Famulus Media & Entertainment Full time

    VFX Supervisor is the key advisor to the project’s Director, liable for the technical & artistic quality of the shots. Plays the crucial role of understanding and interpreting the Director’s intentions & visions and communicates the same to the production team with precision and sets the expected standard of quality and at the same time is always...

  • Officer

    4 weeks ago


    Mumbai, India Citi Full time

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...


  • Mumbai, Maharashtra, India Moove Full time

    **About Moove** Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs...


  • Andheri West, Mumbai, Maharashtra, India Balaji Telefilms Ltd. Full time

    Understand user query and provide a timely and apt resolution to the User. The queries will be resolved via our CRM portal. - Coordinate with other internal teams viz, product ops, content ops and other stakeholders to resolve user queries. - Making outgoing calls to customers to understand and resolve the queries. - Timely reporting/escalation of the issues...


  • Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full time

    Responsible for control of all parts of the sterilization process: - Decontamination; - Prep, pack, sterilize; - Documentation of sterilization; and sterile storage including remediation of equipment failures and hazards. **Provide integrity and sterility of products and services for the customers. ** Work in conjunction with the OR staff to provide timely...


  • Mumbai, India Orange Business Full time

    **About the role**: SITA Service desk is high visibility desk and Engineer-Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues. He/She would be responsible to...


  • Mumbai, India Orange Business Full time

    **About the role**: SITA Service desk is high visibility desk and Engineer-Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues. He/She would be responsible to...

  • Cssd Assistant

    1 week ago


    Mumbai, Maharashtra, India Bhaktivedanta Hospital & Research Institute Full time

    Responsible for control of all parts of the sterilization process: - Decontamination; - Prep, pack, sterilize; - Documentation of sterilization; and sterile storage including remediation of equipment failures and hazards. - Provide integrity and sterility of products and services for the customers. - Work in conjunction with the OR staff to provide timely...


  • Mumbai, Maharashtra, India QualityKiosk Technologies Full time

    Ai OpsMumbaiPosted On - 01 Mar 2024 - Required Experience - 1 - 3 Years - Share - Basic SectionNo. Of Openings 1 Designation Administrative Supervisor Closing Date 01 Mar 2024 - OrganisationalMainBU Cloud Sub BU AI OPS ParentCC Research & Development CostCenter BU R&D Legal Entity QualityKiosk Technologies Private Limited Legal Entity...


  • Mumbai, Maharashtra, India Orange Business Full time

    About the role:SITA Service desk is high visibility desk and Engineer-Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues. He/She would be responsible to answer,...

  • Inbound/domestic Ops

    3 weeks ago


    Mumbai, India Hunarstreet Technologies Full time

    **Inbound/Domestic Operations Job Description** Company Overview: Hunarstreet Technologies is a leading company in the staffing and recruiting industry. We specialize in providing top-quality talent to businesses across various sectors. Role and Responsibilities: - Interact and deal with clients in a professional and courteous manner - Have a fair...

  • Tier 2 Security

    4 days ago


    Pune, Maharashtra, India AireSpring Full time

    **Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...