Inbound/domestic Ops
6 months ago
**Inbound/Domestic Operations Job Description**
Company Overview:
Hunarstreet Technologies is a leading company in the staffing and recruiting industry. We specialize in providing top-quality talent to businesses across various sectors.
Role and Responsibilities:
- Interact and deal with clients in a professional and courteous manner
- Have a fair understanding of 4 and 5-star hotels
- Provide accurate cost estimates and suggest suitable products
- Convince clients and assist in negotiation with hoteliers and suppliers
- Be proactive in handling inbound calls and provide quick responses
- Supervise and manage the team effectively (for Supervisor level)
- Act as an assistant manager and lead the team (for Assistant Manager level)
- For Supervisor level: 3-5 years of relevant experience
- For Assistant Manager level: 5+ years of relevant experience
**Required Skills**:
- Excellent communication and interpersonal skills
- Strong knowledge of the hotel industry and costing
- Negotiation and persuasion abilities
- Proactive attitude and ability to handle high call volumes
- Leadership and team management skills (for Assistant Manager level)
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