Customer Support Executive

1 month ago


Chennai Tamil Nadu, India The Anderson Diagnostics Services P Ltd Full time

Anderson Diagnostics & Labs is at the heart of medical innovation in Chennai. Established in 2008 by a team of dedicated physicians, we are committed to making top-tier medical technology accessible to everyone. Our facility, spanning 20,000 square feet, is not just a laboratory; it's a hub of pioneering diagnostic services offering comprehensive imaging and speciality lab services in one centralised location. With a vision to revolutionise healthcare outcomes, Anderson brings to the fore the most advanced technologies in clinical diagnostics. Our aim is simple yet ambitious: to enhance patient care by integrating state-of-the-art diagnostic modalities with personalised healthcare services.

Working Timings : 6.00am to 3.00pm and 12.30pm to 9.00pm, Sunday working, Instead of sundays can take leave in weekdays.

Need Tele calling for Health care, In Digital Marketing No Targets Based

To anticipate customer complaints, queries and requests of information

To receive and answer with utmost care of all calls from customers

To listen and communicate clearly and effectively with customers

To obtain and evaluate all relevant information to handle inquiries and complaints

To recognize and manage assertive customer calls

To manage length of calls

To minimize incidences of repeat contact

To monitor Call Tracking for responses from the concerned person or department

To document all calls with regard to inquires accurately using Issue or Call Tracking System

To have thorough knowledge of all service offerings

To provide quality guest service on every call

To create and maintain a strong inter-relationships across departments, keep all relevant parties informed on customer needs, appointments and deviations

To work well under tight deadlines, sometimes heavy workloads and with a high degree of individual responsibility, all of which are implicit in the position

To prepare daily, weekly, monthly reports and forward to the authorized person

To draft documentation as required and requested

To have excellent communication & interpersonal skills - both verbal & written which will enable the individual to deal with external and internal parties in a professional manner, developing solutions and communicating these across the organization as efficiently as possible

To possess analytical skills to make recommendations in relation to resolutions of customer issues and contribute to discussion & development of consumer policy

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Chennai, Tamil Nadu, India Trask Full time

    Are you passionate about helping people and providing excellent customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have an exciting opportunity for you at Trask! We are currently looking for a Customer Support Executive to join our team and assist our customers with any questions or concerns they may have. As a...


  • Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: UK Shift timings** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...


  • Chennai, Tamil Nadu, India Pon Pure Chemicals Group Full time

    CUSTOMER SUPPORT EXECUTIVE - PPC/CSE/1142655 - CoordinationPpl Head OfficePosted On - 24 Sep 2024 - Required Experience - 2 - 3 Years Basic SectionNo. Of Openings 1 Grade Senior Executive -M24 Campus/Non Campus Non Campus Employment Type Regular - OrganisationalGPCOMP Pon Pure Chemicals Group CompN Pon Pure Logistics Private...


  • Perungudi, Chennai, Tamil Nadu, India Industrial Support services consulting Full time

    _**About Us**_ **We are Hiring for Our wonderful client.** - **Job Overview**:_ - **Looking Customer Support executive for Machine Industry**: - **Should have knowledge in machine Erection and wiring**: - **Immediate Joining will be preferred.** - **Qualification - **_**DME/ B.E - Mechanical, EEE,Automobile** **Experience : 0 yr to 3 yrs in Customer...


  • Perungudi, Chennai, Tamil Nadu, India Industrial Support services consulting Full time

    _**About Us**_ **We are Hiring for Our wonderful client.** - **Job Overview**:_ - **Looking Customer Support executive for Machine Industry**: - **Should have knowledge in machine Erection and wiring**: - **Immediate Joining will be preferred.** - **Qualification - **_**DME/ B.E - Mechanical, EEE,Automobile** **Experience : 0 yr to 3 yrs in Customer...


  • Chennai, Tamil Nadu, India Lammy studio Full time

    **We’re Hiring: Customer Support Executive** Are you a people person with great communication skills? Join our team as a **Customer Support Executive** to assist student inquiries via text and phone calls! **Who Can Apply?** - Excellent verbal and written communication skills - Friendly, patient, and solution-oriented **Key Responsibilities**: -...


  • Chennai, Tamil Nadu, India Tazapay Full time

    Job Title - Customer Support Executive role Location - Delhi About Tazapay Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take...


  • Chennai, Tamil Nadu, India YENNES Infotec Full time

    **Job Description - Customer Support Executive** - We would expect you to achieve the responsibilities delegated at a minimum Turn around time. - Handle Clients issues at various locations Pan India on technical queries and other issues on Tally, speak to various Client dealers in Multilingual on product/service queries and give them the right...


  • Chennai, Tamil Nadu, India Triedge Solution Full time

    **Position: - **Customer Support Executive - Managing customer queries and complaints **QUALIFICATION**: ANY DEGREE - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Excellent communication - Should be good in any one of the following language Hindi,Telugu,Kanada,Malayalam **Job Types**: Full-time,...


  • Chennai, Tamil Nadu, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private Limitedtamil NaduPosted On - 28 Sep 2024 - Required Experience - 1 - 3 Years Basic SectionNo. Of Openings 45 Grade 1B Designation CUSTOMER SUPPORT EXECUTIVE Closing Date 12 Oct 2024 - OrganisationalCountry IN State TAMIL NADU City CHENNAI Location Chennai-I - SkillsSkill CUSTOMER SUPPORT VENDOR...


  • Chennai, Tamil Nadu, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

    **Job Summary**: **Key Responsibilities**: **Booking counters Management**: - Oversee the daily operations of the Booking counters, ensuring it is fully functional and presentable. - Ensure that all branding and signage are appropriately displayed and consistent with company standards. **Customer Engagement**: - Actively engage with Customers to promote...


  • Chennai, Tamil Nadu, India Siva Info Tech Full time

    **Position Title: Customer Support Executive** **Overview**: As a Customer Support Appointment Fixer, you will play a vital role in ensuring timely and efficient scheduling of appointments for our valued customers. Your primary responsibility will be to liaise between customers and our service providers to arrange appointments, resolve scheduling conflicts,...


  • Chennai, Tamil Nadu, India KLP Projects Private Limited Full time

    Customer Support Executive On Roll - Direct Recruitment ESI, EPF & Bonus **Salary**: ₹13,000.00 - ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus


  • Chennai, Tamil Nadu, India SANeforce Full time

    **JOB DESCRIPTION** **Experience**: 0-1 year **Location**: Chennai **Designation**: Executive-Customer Support **About the company**: **SANeForce is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such...


  • Chennai, Tamil Nadu, India Triedge Solutions Full time

    Position : Customer Support Executive **JOB ROLE**: - **Roles & Responsibilities**: **- Handle customer calls and provide information.** **- Explaining about products.** **- Handling calls related to quires, survey and feedback.** **- Handling enquiry and service calls.** **- Have to solve the queries or the problems of the customers.** **Eligibility...


  • Chennai, Tamil Nadu, India Snow Planners And Builders Full time

    _**We are Hiring!!!**_ **Designation**: Customer Support Executive **Process**: International Voice process **Experience**: 1 yr in International customer support voice or chat with proper documents **Skills**: Excellent Communication skill in English **Qualification**: Graduate **Age limit** : 35 **Salary**: upto 5 lpa **Week off's** : 5 day's...


  • Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Process**: Customer support executive - International Banking voice Process - Hindi **Location**: Ambattur **Experience**: 0 to 1 year of experience can apply **Qualification**: Any Graduate **Languages**: English + Hindi **Salary**: 21k Take home ; 24k CTC **Shift**: Rotational shift and Rotational week off **Roles and...


  • Choolaimedu, Chennai, Tamil Nadu, India INIYAS Services Pvt Ltd Full time

    INIYAS Ltd is looking for a Customer Support Executive to assist our customers with technical problems when using our products and services. Key Responsibilities: Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Communicating with customers through various channels. Responding promptly...


  • Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...


  • Chennai, Tamil Nadu, India Maatrom HR Solution Full time

    **Job Description**: Designation: Customer Support Executive Location: Kodambakkam Experience:2 years Qualification: any degree Skills: Good Communication skills **Salary**:20k - 25k CTC basic your interview Performance Thanks & Regards HR Recruiter 7338855063 **Job Type**: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day...