Customer Care Executive
3 months ago
**Job Description: Inbound Voice - Analyst**
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
Key Responsibilities:
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
- Meeting or exceeding individual and team sales targets. Upselling on every opportunity call.
- Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
**Requirements**:
- Excellent verbal and written communication skills in English.
- Previous experience in a customer service and sales role, preferably in a call center environment.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to think on your feet.
- Comfortable working in a fast-paced environment.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.
**Education**:
- Bachelor's degree in any field is preferred.
**For more information please contact us 9041511782, 9041511444**
**Job Types**: Full-time, Permanent, Fresher
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9041511782
-
Customer Care Executive
6 months ago
Chandigarh, India NEXT CARE INC Full time**Role Overview**: As a Customer care Executive for our clothing brand, you will be managing all customer queries on website and other social media platforms **Responsibilities**: **Customer Communication**: Customer care executives are responsible for effectively and professionally communicating with customers through various channels, addressing...
-
Customer Care Executive
6 months ago
Chandigarh, India Kalp Solutions Full time**Job Title**:Customer Care Executive** (International and Non-Voice Process) **Location**:Chandigarh** **Salary**: INR **20,000** in hand per month *** **Experience**:6 months** **Education**:Graduate (mandatory)** **Immediate Joiner: Yes** **Shift**:Rotational Shifts** We are currently hiring Customer Care Executives for our International and...
-
Customer Care Executive
6 months ago
Chandigarh, India HAMIAST RECQURITMENT SERVICE Full timeJob Title= CUSTOMER CARE EXECUTIVE we are hiring for customer care executive Location =chandigarh Salary upto 20k in hand Night allowance =3000 Medical insurance upto 1 lakh Only graduate can apply Cab facility available Voice as well as chat Ability to handle us customers **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health...
-
Customer Care Executive
3 weeks ago
Chandigarh, Chandigarh, India Sogrow Full timeWe are looking for a dynamic, customer-oriented individual to join our team as a Customer Care executive. You will be responsible for providing excellent customer support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Office Location is **Industrial Area Phase 2, Chandigarh. **You can share your CV at...
-
Customer Care Executive
4 weeks ago
Chandigarh, Chandigarh, India Sogrow Full timeWe are looking for a dynamic, customer-oriented individual to join our team as a Customer Care executive. You will be responsible for providing excellent customer support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Job Types**: Full-time, Permanent, Fresher, Internship Pay: ₹11,631.76 -...
-
Customer Care Executive
2 days ago
Chandigarh, Chandigarh, India Integgral Corporate Service Full timepost - customer care executive experience - 1 year experience fresher also apply skills - fluent english **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (required) - total work: 1 year (required) -...
-
Customer Care Executive
1 week ago
Chandigarh, Chandigarh, India Leom International Full timeA customer care executive's job is to act as a primary point of contact for customers, addressing their queries, resolving issues, and providing information about products or services. They are responsible for increasing customer satisfaction and business performance. **Job Types**: Full-time, Fresher Pay: ₹9,000.00 - ₹14,000.00 per month Schedule: -...
-
Customer Care Executive
2 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Care Executive** **Location - **Chandigarh/Mohali **Salary - 21000 to 23000** **Qualification**: - Graduation Good English skills **5 Days working** Comfortable to work in night shifts **Cab facility available** **Interested can call for Interview** Pay: ₹21,000.00 - ₹28,040.30 per month Schedule: - Rotational...
-
Customer Care Executive
6 months ago
Chandigarh, Chandigarh, India Quess Corp Limited Full time*CCE* *Customer Care Executive* Customer support and escalation handling Influent in Tamil/ Telugu Male and female both can apply Qualification: - Graduate and under graduate Job Location - Mohali **Salary**: 19k nth +PF+ESI Interested one can contact on below Contact - Anju Rana Contact No.7340739157 HR-Recruitment Quess Corp Ltd. Pay:...
-
Customer Care Executive
3 months ago
Chandigarh, Chandigarh, India the three across Full timeCustomer Care Executive (International BPO) Location: Mohali, Punjab Excellent Communication Skills Graduate 1 year experience in International BPO is must Rotational Shifts (24*7) Rotational Week Offs Compensation: 24K CTC to 37K CTC Immediate Joiners Pay: ₹24,000.00 - ₹37,000.00 per month Schedule: - Rotational shift Supplemental Pay: -...
-
Customer Care Executive
3 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Care Executive** **Location**: - Chandigarh/Mohali **Salary - 21000 to 25000** **Qualification**: - Graduation/12th with experience can also apply Good English skills 5 Days working only Cab facility available Comfortable to work in night shift Pay: ₹21,000.00 - ₹25,000.00 per month Schedule: - Rotational...
-
Customer Care Executive(Chandigarh)
5 months ago
Chandigarh, Chandigarh, India Precision Merge Full time**Customer Care Executives** Customer Care Executives in Chandigarh for International Process. **Roll & Responsibilities** 1. Resolve customer queries and complaints 2. Troubleshooting of technical issues related to customer services 3. Assist the customers with queries regarding their Products and Services via CHAT or voice 4. Conduct quality...
-
Customer Care Executive
6 months ago
Chandigarh, India Nrich learning Pvt Ltd Full timeTitle: - Customer Care Executive Location: - Chandigarh Work Type: - Work From Office Education Qualification: - Bachelors or Masters Preferred Experience: - 1 to 3 Years The Customer Care Executive is responsible for providing excellent customer service, responding to customer inquiries, resolving customer complaints, and providing product and...
-
Customer Care Executive
2 months ago
Chandigarh, Chandigarh, India SV solutions tech Pvt. Ltd Full time**Full job description** We are hiring Customer Care Executives in Mohali Education: - 12th to Any Graduate Age: - 18 to 35 Years Rotational Shift 5 or 6 days working Job Responsibilities To Handle Clients (Voice & Chat) To resolve customer inquiries. To Maintain the database in the System. **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Care Executive
5 months ago
Chandigarh, Chandigarh, India Millions Kart Private Limited Full time**Job Profile**: Customer Care Executive| Day Shift/ Outbound Process 1. Make calls to customers to confirm orders/answer queries as required 3. Identifying and assessing customers’ needs to achieve complete customer satisfaction 4. Diligently answering queries posted by customers on social media 5. Interact with customers through crisp and clear...
-
Customer Care Executive
6 months ago
Chandigarh, India Kalp Solutions Full timeUrgent Hiring!!!!! Job Title: - Customer Care Executive(Voice/Non-Voice/Chat) Job Location: - Chandigarh Experience: - 6 month in customer support *Night Shift *Cab facility available for employee living 40km away from company premises. *Graduation is must *1st round is virtual then face to face *Age 21 - 33 years **Salary**: ₹20,000.00 -...
-
Customer Care Executive
5 months ago
Chandigarh, India Hayer Inc Full time**Job description** Customer Care Executive for the Inbound US Voice Process Fresher and experience in a customer support role Handle inbound and outbound customer calls professionally and efficiently. Address customer inquiries, resolve issues, and provide information about products or services. **Role**:Customer Care Executive for the Inbound US Voice...
-
Customer Care Executive
5 months ago
Chandigarh, India ESATISFY HR SOLUTIONS Full time**Join Our Team for a Customer-Centric Adventure!** We are Hiring for Customer Care Executive Job Description Highlights: - Embrace a learning mindset for continuous personal and professional growth. - Collaborate with supervisors to swiftly resolve issues. Role Essentials: - Provide effective customer service, resolving complex queries with finesse. -...
-
Customer Care Executive
5 months ago
Chandigarh, Chandigarh, India Eclerx Services Ltd Full timeWe are growing !!! Join us in building your future..building your dream We are hiring for Chandigarh and Mohali location **Requirements** - Graduates (Completed in or after 2019) - Freshers/ Experienced - Excellent communication skills - Comfortable with work from office - Staying in tri-city with their families - Open for night shift - Five days...
-
Customer Care Executive
2 months ago
Chandigarh, Chandigarh, India Eclerx Services Ltd Full timeWe are growing !!! Join us in building your future..building your dream We are hiring for Chandigarh and Mohali location **Requirements** - Graduates - Freshers/ Experienced - Excellent communication skills - Comfortable with work from office - Staying in tri-city with their families - Open for night shift - Five days working - Age criteria - 21 +...