Customer Care Executive

3 days ago

Chandigarh, India Hayer Inc Full time

**Job description**

Customer Care Executive for the Inbound US Voice Process

Fresher and experience in a customer support role Handle inbound and outbound customer calls professionally and efficiently. Address customer inquiries, resolve issues, and provide information about products or services.

**Role**:Customer Care Executive for the Inbound US Voice Process

**Industry Type**:BPO / Call Centre

**Department**:Customer Success,Service & Operations

**Employment Type**:Full Time, Permanent

**Role Category**:Customer Success, Service & Operations - Other

Education

**UG**:Any Graduate

**PG**:Any Postgraduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Key Responsibilities:

- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
- Meeting or exceeding individual and team sales targets.
- Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

**Requirements**:

- Excellent verbal and written communication skills in English.
- Previous experience in a customer service and sales role, preferably in a call center environment.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to think on your feet.
- Comfortable working in a fast-paced environment.
- Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
- Familiarity with basic computer skills and knowledge of CRM systems.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Chandigarh, Chandigarh (required)

Ability to Relocate:

- Chandigarh, Chandigarh: Relocate before starting work (required)

**Speak with the employer**
+91 9569326757

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India NEXT CARE INC Full time

    **Role Overview**: As a Customer care Executive for our clothing brand, you will be managing all customer queries on website and other social media platforms **Responsibilities**: **Customer Communication**: Customer care executives are responsible for effectively and professionally communicating with customers through various channels, addressing...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India Kalp Solutions Full time

    Job Title**:Customer Care Executive** (International and Non-Voice Process) Location: Chandigarh **Salary**: INR **20,000** in hand per month Experience: Freshers eligible Education: Graduate (mandatory) Immediate Joiner: Yes Shift: Rotational Shifts We are currently hiring Customer Care Executives for our International and Non-Voice Process in...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India Kalp Solutions Full time

    **Job Title**:Customer Care Executive** (International and Non-Voice Process) **Location**:Chandigarh** **Salary**: INR **20,000** in hand per month *** **Experience**:6 months** **Education**:Graduate (mandatory)** **Immediate Joiner: Yes** **Shift**:Rotational Shifts** We are currently hiring Customer Care Executives for our International and...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India HAMIAST RECQURITMENT SERVICE Full time

    Job Title= CUSTOMER CARE EXECUTIVE we are hiring for customer care executive Location =chandigarh Salary upto 20k in hand Night allowance =3000 Medical insurance upto 1 lakh Only graduate can apply Cab facility available Voice as well as chat Ability to handle us customers **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health...

  • Customer Care Executive

    2 months ago

    Chandigarh, India Athens Life Sciences Full time

    to provide customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. **Responsibilities**: - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India Nrich learning Pvt Ltd Full time

    Title: - Customer Care Executive Location: - Chandigarh Work Type: - Work From Office Education Qualification: - Bachelors or Masters Preferred Experience: - 1 to 3 Years The Customer Care Executive is responsible for providing excellent customer service, responding to customer inquiries, resolving customer complaints, and providing product and...

  • Customer Care Executive

    4 weeks ago

    Chandigarh, Chandigarh, India Quess Corp Limited Full time

    *CCE* *Customer Care Executive* Customer support and escalation handling Influent in Tamil/ Telugu Male and female both can apply Qualification: - Graduate and under graduate Job Location - Mohali **Salary**: 19k nth +PF+ESI Interested one can contact on below Contact - Anju Rana Contact No.7340739157 HR-Recruitment Quess Corp Ltd. Pay:...

  • Customer Care Executive

    2 months ago

    Chandigarh, India Visual info manpower Full time

    Hiring for international BPO (Voice Process). - Receiving Calls from USA customers. - Taking ownership of customer concerns and resolving in a professional, courteous, and efficient way. - Consistently demonstrating quality teamwork and positive attitude. - Strong English communication skills required. - Customer Care Representative must have excellent...

  • Customer Care Executive

    8 hours ago

    Chandigarh, India Visual info manpower Full time

    Hiring for international BPO (Voice Process). - Receiving Calls from USA customers. - Taking ownership of customer concerns and resolving in a professional, courteous, and efficient way. - Consistently demonstrating quality teamwork and positive attitude. - Strong English communication skills required. - Customer Care Representative must have excellent...

  • Customer Care Executive(Chandigarh)

    4 days ago

    Chandigarh, Chandigarh, India Precision Merge Full time

    **Customer Care Executives** Customer Care Executives in Chandigarh for International Process. **Roll & Responsibilities** 1. Resolve customer queries and complaints 2. Troubleshooting of technical issues related to customer services 3. Assist the customers with queries regarding their Products and Services via CHAT or voice 4. Conduct quality...

  • Customer Care Executive

    2 weeks ago

    Chandigarh, Chandigarh, India HAMIAST RECQURITMENT SERVICE Full time

    Job Title= CUSTOMER CARE EXECUTIVEwe are hiring for customer care executiveLocation =chandigarhSalary upto 20k in handNight allowance =3000Medical insurance upto 1 lakhOnly graduate can applyCab facility availableVoice as well as chatAbility to handle us customersSalary: Up to ₹20,000.00 per monthBenefits: Health insuranceSchedule: Monday to Friday...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India cresta Kans Full time

    we are hiring for the customer care executive profile for international profile **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Night shift Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    3 months ago

    chandigarh, India Skyway Solution Full time

    We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...

  • Customer Care Executive

    2 months ago

    Chandigarh, India Plot no 302 Full time

    WE ARE HIRING CANDIDATES FOR CUSTOMER CARE EXECUTIVE. ONLY FEMALE CANDIDATE CAN APPLY FOR THIS JOB ROLE. **Job Types**: Full-time, Permanent **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1...

  • Customer Care Executive

    3 days ago

    Chandigarh, India Plot no 302 Full time

    WE ARE HIRING CANDIDATES FOR CUSTOMER CARE EXECUTIVE. ONLY FEMALE CANDIDATE CAN APPLY FOR THIS JOB ROLE. **Job Types**: Full-time, Permanent **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1...

  • Customer Care Executive

    3 weeks ago

    Chandigarh, India Kalp Solutions Full time

    Urgent Hiring!!!!! Job Title: - Customer Care Executive(Voice/Non-Voice/Chat) Job Location: - Chandigarh Experience: - 6 month in customer support *Night Shift *Cab facility available for employee living 40km away from company premises. *Graduation is must *1st round is virtual then face to face *Age 21 - 33 years **Salary**: ₹20,000.00 -...

  • Customer Care Executive

    2 months ago

    Chandigarh, India GNR Global Full time

    Hiring Customer Care Executive Location - Mohali Qualification - 12th/Graduates/Post Graduates Good English skills Comfortable to work in flexible shifts Salary - 15000 to 25000 + other perks **Salary**: ₹18,000.00 - ₹25,000.00 per month Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or planning to relocate before...

  • Customer Care Executive

    2 days ago

    Chandigarh, India GNR Global Full time

    Hiring Customer Care Executive Location - Mohali Qualification - 12th/Graduates/Post Graduates Good English skills Comfortable to work in flexible shifts Salary - 15000 to 25000 + other perks **Salary**: ₹18,000.00 - ₹25,000.00 per month Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or planning to relocate before...

  • Customer Care Executive

    2 months ago

    Chandigarh, India ESATISFY HR SOLUTIONS Full time

    **Join Our Team for a Customer-Centric Adventure!** We are Hiring for Customer Care Executive Job Description Highlights: - Embrace a learning mindset for continuous personal and professional growth. - Collaborate with supervisors to swiftly resolve issues. Role Essentials: - Provide effective customer service, resolving complex queries with finesse. -...

  • Customer Care Executive

    9 hours ago

    Chandigarh, India ESATISFY HR SOLUTIONS Full time

    **Join Our Team for a Customer-Centric Adventure!** We are Hiring for Customer Care Executive Job Description Highlights: - Embrace a learning mindset for continuous personal and professional growth. - Collaborate with supervisors to swiftly resolve issues. Role Essentials: - Provide effective customer service, resolving complex queries with finesse. -...