IT Service Desk

5 months ago


Kochi, India Inspirisys Solutions Limited Full time

**"Knowledge about Hardware is must"**

**Qualification **:BE/B Tech/BCA/BSc / Diploma

**F**resher

**Exp**:1 - 3 Year
- Handling all hardware related issue through call or mail and Assigning calls to the Engineer.
- Taking calls from User regarding their network issues, Assign work to Engineers
- Preparing Daily pending call report.
- Preparing Daily Call Analysis Report.
- Working in Excel/ call logging software
- Coordination with Vendors
- Co-ordinating with Service Providers to get the network issue resolved.

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: On the road



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