IT Service Desk
5 months ago
**"Knowledge about Hardware is must"**
**Qualification **:BE/B Tech/BCA/BSc / Diploma
**F**resher
**Exp**:1 - 3 Year
- Handling all hardware related issue through call or mail and Assigning calls to the Engineer.
- Taking calls from User regarding their network issues, Assign work to Engineers
- Preparing Daily pending call report.
- Preparing Daily Call Analysis Report.
- Working in Excel/ call logging software
- Coordination with Vendors
- Co-ordinating with Service Providers to get the network issue resolved.
**Salary**: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Quarterly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: On the road
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