Backend Office Associate and Inbound Sales

2 months ago

PimpriChinchwad Maharashtra, India Vishwasya Technologiess Private Limited Full time

**Openings for Inbound Sales and Backend Office Associate at** **VTPL**

We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.

**THIS IS A FULL TIME JOB IN OFFICE. CANDIDATES LOOKING FOR WORK FROM HOME

SHOULD NOT APPLY**

**Work Location**: 22-23-24, Dharma Industrial Estate, Gat Number 74-75, Jyotiba Nagar, Talwade, Nigdi, Pune 411 062.

**Work Timings**: 9 am to 6 pm between Friday to Wednesday and weekly off on Thursday

We are seeking an enthusiastic and detail-oriented individual to join our team as an Inbound Sales and Backend Office Associate. In this role, you will be responsible for handling inbound sales inquiries, providing exceptional customer service, and supporting various administrative tasks in the backend office.

**Responsibilities**:

- Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Assist with order fulfilment and inventory management tasks in the backend office, including packaging, shipping, and maintaining product inventory.
- Handle customer inquiries, concerns, and requests promptly and professionally, striving to exceed customer expectations.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling products to customers.
- Support the backend office operations by performing administrative tasks such as data entry, filing, and maintaining records.
- Work closely with other team members to ensure smooth communication and efficient workflow between the sales and backend office departments.

**Requirements**:

- Previous experience in sales, customer service, or a related field is preferred.
- Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Positive attitude, willingness to learn, and a passion for providing exceptional customer service.

**Benefits**:

- Competitive salary with opportunities for performance-based incentives.
- Comprehensive training and ongoing support to help you succeed in your role.
- Friendly and collaborative work environment with opportunities for growth and advancement.

**About the Company**:
**Vishwasya Technologiess Private** **Limited** was incorporated on 17th May 2013 with a vision to Add value to peoples’ life. One of our portfolios include creating highly unique, appealing, designer luxury personalized and customized chocolates as per our customer’s requirements. We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

**Contact Person: Mrs. Priyanka A. Shah**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Pimpri-Chinchwad, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

Work Location: In person

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