Front Office Executive

6 months ago


Surat Gujarat, India Paris World, Surat Full time

We’re seeking a skilled and friendly **Front Office Executive **to join our team at **Paris World.**

We are looking for a skilled Front Office Executive to join the staff at our retail store. The role requires exceptional communication skills and the ability to work in a fast-paced environment. You will be asked to greet our customers as they enter the store and direct them to the items they’re looking for.

You will also be tasked with responding to customer complaints and resolving them in a professional manner.

To succeed in this role, you will need to have a positive attitude and a consistent desire to provide the very best customer service. We expect you to ensure that our customers leave the store happy.

**Duties/Responsibilities**:
(1) Greet and direct customers as they enter the store to appropriate apparel section

(2) Listen to customer feedback and pass it on to the store manager

(3) Keep customers informed about the latest discounts and special offers

(4) Manage product returns

(5) Manage cash counter and billing of merchandise

(6) Cross-sell products as often as possible

(7) Learn about our products and provide accurate information about their features and pricing to our customers

(8) Maintains customer records by updating customer account information

**Preferred skills and qualifications**

(1) Excellent communication skills. Should be proficient in English, Hindi and Gujarati Languages

(2) 1-5 years of experience in a similar job or other customer-facing roles

(3) Proficiency in using computers and other office equipment

(4) Willingness to work in a fast-paced environment with multitasking ability

(5) Basic knowledge of Microsoft Office (MS Word and MS Excel)

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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