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System Support Executive

3 months ago


Ranchi Jharkhand, India Larsen & Toubro Full time

System Support Executive

LNT/SSE/943634
- Transportation Infrastructure IcRanchi
- Posted On
03 Feb 2024- Required Experience
10 - 13 Years**Skills**:
Knowledge & Posting Location

IT

HARDWARE

Minimum Qualification

BA

**Job Description**:

- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed