Duty Officer

3 weeks ago


Gurugram Haryana, India PVR cinemas Full time

**DUTIES AND RESPONSIBILITIES**:

- Ensure his responsibility area is well equipped, operational and his team is provided with adequate tools. This includes:
a) The responsibility area is clean.

b) All POS/ Equipment are active.

c) Ensure BGM is ON.

d) Marketing collaterals in responsibility area are in place.

e) Conducting Pre-opening Audi - check.
- Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness.
- Ensure that Audi’s are opened in time and ESP is available at the Exit to Thank the patrons.
- 100% assistance to the ESP. Should be a solution provider to the ESP.
- First & immediate contact for any customer concern & need.
- In no circumstances, he/she to handle cinema imprest or handle daily cash drop safe.
- Ensure aesthetic visual display/ presentation in concession & box office.
- Proper FIFO is maintained with special care to fast perishable product.
- Maintains Displays, Danglers & all visuals at candy.
- Train the staff for up selling, suggestive selling and in auditorium (SOS) selling.
- Responsible for the smooth functioning of the day to day operations at the site level

External customers for ensuring value service delivery.

**Qualification**:
1. **Educational**: Graduate/Diploma in Hotel Management with 1year of Experience at the supervisory level

:1.5-3 year.

In cinemas
:

- Proficiency in using MS Office
- Team Building Skills
- High degree of integrity and discipline
- Strong knowledge of consumer/cultural trends
- Interpersonal and negotiating skills
- Well-developed relationship building skills
- Excellent conflict resolution and problem solving skills
- Self-motivation and drive towards winning and a “can do” attitude
- Fluency in English

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Joining bonus

Work Location: In person


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