Customer Support Associate

2 months ago


Mumbai, India Happy Square outsourcing Full time

Requirements and skills
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with education industry is a plus
- Experience in handling help desk and remote support calls
- Experience in handling inbound and outbound calls
- Excellent interpersonal, written and oral communication skills, in all the

three Languages (English, Hindi, Marathi).
- Problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Should be familiar with objection handling.

phone.
- Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information, purchases and

billings.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions

are needed.
- Resolving customer’s issue brought to your attention
- Maintaining the customer’s data.
- Convey customer’s feedback
- Performing quality assurance survey with customers
- Minimum Graduate
- Excellent query handling skills.

**Salary**: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Speak with the employer**
+91 7415041707



  • Navi Mumbai, India WorkSpace Associate Full time

    We are urgently hiring Customer Service Associates for a logistics company based in the US. As a Customer Service Associate, you will be responsible for handling customer inquiries and providing support through a blended calling process. The position is located in Mahape, Ghansoli, Navi Mumbai. - Previous international/domestic customer service experience. -...


  • Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full time

    Apply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on


  • Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full time

    Apply for Customer Support Associate, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Mumbai for 0 - 1 Year of Experience on


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...


  • Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...


  • Mumbai, India HTD Resources Full time

    **Designation-Customer Support Associate (CSA).** **Location: Chandivali (Mumbai)** **Only Graduates** Job Profile - Have to resolute customers query over chat Shift Timing Male/Females Day Shift 8 am to 8 PM (Any 9hrs) Rotational Week Off. **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹21,700.00 per month **Education**: - Bachelor's...


  • Mumbai, India YASH iNFOSOLUTIONS Full time

    **Work Profile **: Customer Support Associate / Executive. Responsibilities include interacting with customers through telephone for support / sales related queries, billing / invoicing / renewals related assistance to customers etc. **Training **: Training of technical knowledge required to support customers for the services shall be provided, however...


  • Mumbai, Maharashtra, India A2TECH Consultants Full time

    **Reu\quire Customer Support for Jogeshwari Location** We are seeking a dedicated and enthusiastic Customer Care Associate to join our team at our Jogeshwari location. As a Customer Care Associate, you will be the primary point of contact for our valued customers, assisting them with inquiries, concerns, and providing exceptional...


  • Mumbai, India Triedge Solution Full time

    Position**:Customer Support Associate** Stipend: 12000- 25000 Monthly Location: Mumbai Roles and Responsibility: - Selected intern's day-to-day responsibilities include: 1. Handle live chat support between 12 pm to 9 pm from the office 2. Handle live chat support for a technical SaaS product 4. Take a product demo over an audio call Who can apply: 1....


  • Mumbai, India fork media Full time

    **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them...


  • Mumbai, India 31West Global Services Full time

    Customer Support Associate - US / UK / AUS (VOICE PROCESS) **2yrs experience - in US / UK / AUS - VOICE Process is mandatory** **Technical Support experience - required** **Inbound Voice Process - experience** Fluent Spoken English and written - required Rotational Week OFF 6 days working DAY / NIGHT SHIFT Permanent WFH - Work from anywhere in...


  • Navi Mumbai, India Qcentrio Full time

    We have a urgent open position for our MNC client, Job Title**:Senior/Associate Customer Support Representative - Internet Services** Job Type**:Full-Time Employment** Company & Payroll**:Reputed MNC** Job Location**:Airoli, Navi Mumbai, Maharashtra 400708** Shift Type**:Night Shift (Work from Office)** **Travel Support**: - **1-Way cab service...


  • Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    _**Vacancy for "Customer Support Associate"**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles & Responsibilities**: - Maintain positive relation with customers. - Solve customer queries. - Manage incoming/outgoing calls. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th pass or Any...


  • Mumbai, India Firework Full time

    Firework is the world's leading immersive "shoppertainment" ecosystem with shoppable video, live streaming commerce, and monetization capabilities powering hundreds of direct-to-consumer brands, retailers and media publishers worldwide. Firework empowers its customers to create and host native, shoppable video content for engaging product discovery, seamless...


  • Mumbai, India Firework Full time

    Firework is the world's leading immersive "shoppertainment" ecosystem with shoppable video, live streaming commerce, and monetization capabilities powering hundreds of direct-to-consumer brands, retailers and media publishers worldwide. Firework empowers its customers to create and host native, shoppable video content for engaging product discovery, seamless...


  • Mumbai, India Qcentrio Full time

    **Job Title**: Sr./Associate-CS Internet **Job Type**: _Full-Time Employment_ **Job Location**: _Airoli, Navi Mumbai, Maharashtra 400708_ **Shift Type**: Night Shift _(Work from Office)_ **Travel accommodation**: 1-Way cab support provided **Experience required**: 0 to 5 Years **Operational Budget**: _₹18-23K /month (in-hand) + Performance Incentive:...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **REQUIREMENT FOR "CUSTOMER SUPPORT ASSOCIATE"** **Location: Navi Mumbai, Maharashtra** - **Overview**:_ - Handling customer queries. - Giving product and service knowledge to the customer, taking/canceling orders, and recording details of complaints. - Maintaining positive customer relationships with an organization. - **Skills Required**:_Good...


  • Ghansoli, Navi Mumbai, Maharashtra, India Fin Bulls Full time

    _**We are hiring Customer Support Associate.**_ - **Fresher & Experience Both can apply**_ - **Location **:_**Ghansoli, Navi Mumbai, Maharashtra.** **Job description**:A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service...


  • Mumbai, India Qcentrio Full time

    We have a urgent open position for our MNC client, Job Title**:Senior/Associate Customer Support Representative - Internet Services** Job Type**:Full-Time Employment** Company & Payroll**:Reputed MNC** Job Location**:Airoli, Navi Mumbai, Maharashtra 400708** Shift Type**:Night Shift (Work from Office)** Travel Support: - **1-Way cab service...


  • Mumbai, Maharashtra, India timesjobs Full time

    Job DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...