Jira Administrator

2 weeks ago

Gurugram Haryana, India Multitude Full time

Multitude is a listed European FinTech company, offering digital lending and online banking services to consumers, small and medium-sized businesses, and other FinTechs. The services are provided through three independent business units, which are served by our internal Banking-as-a-Service Growth Platform. Multitude’s business units are consumer banking (Ferratum), business banking (CapitalBox) and wholesale banking (Multitude Bank).

Multitude Group employs over 700 people in 25 countries and offers services in 16 countries, achieving a combined turnover of 212 million euros in 2022. Multitude was founded in Finland in 2005 and is listed on the Prime Standard segment of the Frankfurt Stock Exchange under the symbol 'FRU'.

As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies, and goals both inside and outside of Multitude because we understand that happy people make happy employees.

We are looking for JIRA Administrator to join our team.

**You will be responsible for**:

- Support Jira related issues reported by the Business.
- Administer and maintain Jira Software Server and Jira Confluence Server, as well as other related products.
- Manage global settings including users and groups, roles, global permissions, and schemes
- Create projects, sets up project permissions, and assign Jira project administrators
- Deep knowledge of the Jira platform to manage and create complex JIRA workflows, project workflows, custom fields, field configurations, screen schemes, permission schemes, and notification schemes.
- Implementation of simple scripts for business logic. (Script Runner, JSU Automation).
- Proactively plan and implement upgrades for the Atlassian product suite and related plugins and provide user management support to ~800 local and remote users.
- Jira plugin management
- System integration experience, JIRA integration preferred

**Who you are**:

- At least 2 years of similar experience
- Excellent written and oral English communication skills and interpersonal skills
- Experience with JIRA Query Language (JQL)
- General scripting knowledge
- Create, manage, and support on how to leverage Atlassian APIs for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
- Experience working in the Agile development process and good understanding of various phases of Software Development Lifecycle
- Ability to communicate, written and verbal, with technical and non-technical cross-functional teams.
- Design queries within JIRA, troubleshoot issues, perform bulk changes and uploads, and create documentation when necessary.
- Strong time management skills including work planning, prioritization, and organization with an ability to multi-task.

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