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System Administrator
2 months ago
The ideal candidate will design, organize, and modify the company's computer systems. This individual will evaluate and assess systems to ensure they are operating effectively. Based on assessments, this individual will harness collected knowledge and make adjustments to existing systems.
Responsibilities
- Manage, configure, and maintain physical and virtual servers.
- Monitor server performance, uptime, and system health to ensure high availability.
- Perform server installations, upgrades, and patches as needed.
- Provide troubleshooting and issue resolution for servers, Tools and endpoints-related problems.
- Hands on Microsoft 365 suites and services including licenses management.
- Experience in any RMM Tools like Kaseya, ConnectWise etc...
- Experience in ticketing tools like Zohodesk, ServiceNow etc...
- Knowledge or experience in JIRA and Confluence Administration.
- Experience in Patch management for Operating systems and applications.
- Knowledge and experience in any virtual infrastructure management like (Vmware, OpenStack, HyperV)
- Participate in capacity planning and forecasting based on usage trends and business needs.
- Provide regular reports on server performance, billing status, and any identified issues or service interruptions.
- Provide support to the users on various applications and tools.
- Understanding of cloud infrastructure (e.g., AWS, Azure, Google Cloud) is a plus.
- Knowledge or experience of Biometric and CCTV management.
- Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
Qualifications
- 3-5 years of experience as System Administrator.
- Hands-on experience or knowledge of Windows/Linux/Mac OS environments.
- Hands-on experience of Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive etc.)
- Knowledge & Experience Windows Active Directory, GPOs, DNS, DHCP, File Server, Print Server.
- Knowledge & Experience of any Remote Monitoring tool like SCCM, Intune, Kaseya VSA, Automate.
- Knowledge of Networking like LAN, WAN, VLANs, Firewall, OSI and TCP/IP model.
- Knowledge & Experience various endpoint security tools like CrowdStrike, Zscaler, etc.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Basic understanding of cloud services.
- Ability to work collaboratively with cross-functional teams.
- Good communication skills, both verbal and written.
- Should be able to work in 24*7 Environment.
- BSc/BCA/MCA/B-Tech/M-Tech in IT/Computer Science or relevant field from a recognized Institutions.
- Any professional certification will be add-on (A+, N+, MCSE, CCNA, Azure, AWS)
- 5+ years of experience in server administration or data center operations