Client Service Operations Associate

2 weeks ago

Gurgaon, India Gartner Full time

**Description**:
**About the role**:
The Client Success Operations associate focuses on a specific set of strategic and tactical activities in support of Client Success Partners globally.

This role involves working closely with cross-functional teams to ensure optimal execution of Sponsorship package deliverables.

**What you will do**:

- Work in collaboration with the Client Success Partner team to complete daily tasks supporting the delivery of sponsorship package components: logo, registration, product literature, Session C&R, booth selection, calls scheduling, etc.
- Responsible for proofing Exhibitor Portals across all conferences to ensure it meets established quality standards.
- Maintenance of clients’ communication templates and reports within the Event Management Platform (Rainfocus).
- Collaborate effectively with the wider conference business: Exhibitor operations, logistics, content, program management, and marketing teams.
- Understand the exhibit products and workflow maintaining standard operating procedures with high efficiency and accuracy.
- Support with reporting capabilities (Activity Tracker) including standard operating procedures (SOP), so the Client Success Team can cultivate and expand existing business relationships through frequent proactive client interactions.
- Maintain accurate and up-to-date process documentation.

**What you will need**:

- 1-3 years of experience; from any field of education
- Highly organized with strong attention to detail
- Process Oriented generating consistent delivery across conferences and regions
- Ability to manage multiple deadlines, prioritize tasks and work under pressure
- Ability to receive, interpret and react to partner requests with a high degree of professionalism.
- Ability to work independently and within a team
- Excellent written and verbal communication skills
- Proficiency in the MS Office suite, G-suite, and Event Management Tools
- Willingness to work flexible hours and travel as needed.

**What you will get**:

- Competitive salary, generous paid time off policy, charity match program, and more
- Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities

LI-MD1

**Who are we?**

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:78023

  • Client Services Associate

    2 weeks ago

    Gurgaon, Haryana, India Fidelity International Full time

    About the OpportunityJob Type: PermanentApplication Deadline: 12 May 2024Job Description:Title Associate / Senior Associate - Customer RelationsDepartment Client ServicesLocation GurgaonReports to Assistant Manager/Team Lead - Customer RelationsLevel Client Services Operations - 1We're proud to have been helping our clients build better financial futures for...

  • Associate - Client Services

    2 weeks ago

    Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title Associate / Senior Associate - Customer Relations Department Client Services Location Gurgaon Reports to Assistant Manager/Team Lead - Customer Relations Level Client Services Operations - 1 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working...

  • Associate - Client Services

    2 weeks ago

    Gurgaon, Haryana, India Fidelity International Full time

    About the OpportunityJob Type: PermanentApplication Deadline: 22 April 2024Job Description:Title AssociateDepartment Client ServicesLocation GurgaonReports To Team LeadLevel 1We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the...

  • Associate - Client Services

    2 weeks ago

    Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title Associate Department Client Services Location Gurgaon Reports To Team Lead Level 1 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you're part of...

  • Senior Client Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Saxo Bank Full time

    About the Job:Client Service Associate (CSA) is the representation of Saxo towards Clients. The main responsibility is to provide client service professionally, drive positive NPS, follow service processes, and display compliant behavior. Additionally, the CSA must have the skills to handle more complex queries and trading-related...

  • Associate - Client Services

    2 weeks ago

    Gurgaon, Haryana, India Fidelity International Full time

    About the OpportunityJob Type: PermanentApplication Deadline: 13 March 2024Job Description:Title AssociateDepartment Member RelationsLocation GurgaonReports To Team LeadLevel 1We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the...

  • Associate Director

    4 weeks ago

    gurgaon, India Interactive Avenues Full time

    Client Servicing: Associate Director /Account DirectorSeniority Level: Senior Level (8 - 10Years)Job Function : Advertising, Client ManagementEmployment Type: Full TimeJob descriptionPosition SummaryWe are looking for you - The, Account Director has ultimate accountability for the effectiveness of the entire Client Servicing team. An Account Director...

  • Associate Director/ Client Services

    2 weeks ago

    Gurgaon, Haryana, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that's challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and...

  • Client Services Associate

    4 weeks ago

    Gurgaon, India NIIT Limited Full time

    About the company: NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array...

  • Client Services Associate

    4 weeks ago

    gurgaon, India NIIT Limited Full time

    About the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of...

  • Assistant Vice President, VBS Operations, India

    2 weeks ago

    Gurgaon, Haryana, India Valvoline Global Operations Full time

    Welcome to Valvoline Global Products!Valvoline Global is a prominent player in the automotive and industrial sectors, offering cutting-edge products and top-notch services to partners worldwide. With a rich history dating back to 1866, we are proud to have launched the first branded motor oil globally, establishing ourselves as The Original Motor Oil.Being a...

  • Client Servicing Executive

    4 weeks ago

    Gurgaon, Gurugram, Haryana, India client of yugma consultinng Full time

    **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...

  • Client Services Associate

    2 weeks ago

    Gurgaon, Haryana, India NIIT Limited Full time

    About the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...

  • Associate, Client Solutions

    2 weeks ago

    Gurgaon, Haryana, India GLG Full time

    Job Summary GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...

  • Associate, Client Solutions

    2 weeks ago

    Gurgaon, Haryana, India GLG Full time

    Job Summary GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...

  • IT Client Services Supervisor

    3 weeks ago

    Gurgaon, India Cepheid Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Client Services Associate

    3 weeks ago

    Gurgaon, India NIIT Limited Full time

    About the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of...

  • Client Servicing Executive

    2 weeks ago

    gurgaon, India Publicis Groupe Full time

    Position : Brand Services AssociateExp Required : 1 - 2 years (Agency experience is a must)Main Task & Responsibilities :Manage day to day operations (inter dept coordination, intra dept coordination, finalizing work – taking feedback, understanding how to decode client feedback, artworks, attention to detail, competitive knowledge, market visits, minutes...

  • Sr Service Operations Associate

    2 weeks ago

    Gurgaon, Haryana, India Gartner Full time

    About the role: This role is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes various teams focused on increasing sales and services productivity through multiple business critical initiatives such as Prospecting, Technology, Analytics, Growth Planning, Enablement, etc. Within GSSO, the Territory Planning &...

  • Client Services Associate

    2 weeks ago

    Gurgaon, Haryana, India NIIT Limited Full time

    About the company:NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of...