Operations Executive

7 months ago


Khar Danda Mumbai Maharashtra, India The Backpacker Co. Full time

**Girl Power only**

To plan and manage culturally immersive backpacking trips for clients, providing unique and transformative experiences while ensuring safety, logistics, and a superlative experience.

**Key Responsibilities**:
** Travel Planning**:

- Research and design custom backpacking itineraries tailored to the preferences and interests of clients.
- Collaborate with clients to understand travel requirements.
- Research and recommend optimal travel itineraries, including transportation, accommodation, and activities.

** Reservation and Booking**:

- Make reservations for hostels and other travel-related services.
- Negotiate with vendors to secure the best rates and terms.
- Confirm bookings and provide clients with detailed itineraries.

** Communication and Coordination**:

- Serve as the primary point of contact for clients during the travel process.

** Technology Utilization**:

- Utilize travel management software and tools to streamline booking processes and track expenses.
- Stay updated on industry trends and advancements in travel technology.

** Customer Service**:

- Provide excellent customer service to address inquiries, concerns, or special requests.
- Gather feedback from travelers to continually improve the travel experience.

** Client Relationship Management**:

- Build and maintain strong relationships with clients, addressing feedback and continuously improving services.
- Seek opportunities for repeat business and referrals.

**Attributes**:

- Detail-oriented and highly organized.
- Ability to work under pressure and meet tight deadlines.
- Customer-focused with a commitment to delivering exceptional service.
- Strong problem-solving and decision-making skills.
- Team player with excellent interpersonal skills.

**Job Types**: Full-time, Fresher

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Ability to Commute:

- Khar Danda, Mumbai, Maharashtra (required)

Ability to Relocate:

- Khar Danda, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 91 9820037727


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