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Executive - Customer Operations

3 months ago

Makarba Ahmedabad Gujarat, India Lendingkart Full time

Department
- Customer Service
- Job posted on
- Mar 05, 2024
- Employment type
- Offroll
- Accurately enter payment information into the designated financial systems.
- Verify the completeness and correctness of payment details before processing.
- Identify and communicate discrepancies or missing information to the Payment Posting Checker or team lead.
- Work closely with Payment Posting Checkers to address any queries or requirements for additional verification.
- Collaborate with Zonal team members to ensure smooth and efficient payment posting workflows.
- Collate data from the system and verify the details like amount, proof of payment etc., of payment received.
- Create the desired file as per the templates provided and send it to the respective Co lenders or in-house teams for payment posting.
- Check for any communication for posting not processed, & then collaborate with zonal SPOCs for getting the accurate / required details.