Customer Relationship Executive(Male)
6 months ago
Job Title**:Customer Relationship Executive**
**Key Responsibilities**:
- Build and maintain strong relationships with clients through regular communication and excellent customer service.
- Serve as the main point of contact for client inquiries, concerns, and requests, ensuring prompt and satisfactory resolution.
- Collaborate with internal teams to address client needs and provide solutions that meet their requirements.
- Conduct customer satisfaction surveys and gather feedback to improve our products and services.
- Stay up-to-date on industry trends and best practices to better serve our clients and enhance their experience.
**Qualifications**:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in a customer-facing role, preferably in customer service or sales.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric approach.
- Flexibility to adapt to changing priorities and client needs.
- Minimum experience of 1 year is needed
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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