Platform Operation and Helpdesk

Education - B. Com Graduate - Experience - 4 to 7 years - Managing of Employee Helpdesk (both ticket system & IVR system) & ensuring continual improvement in the support. - Responsible for development of Helpdesk Associates and ensure that they are cross trained across all functions/queues. - Ensure the Resolution of Queries/Requests/Complaints with...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

**Job Vacancy**: - Job Title CONTROL ROOM OPERATOR /HELPDESK- Number Of Vacancy 3- Industry Area FACILITY MAINTENANCE- Key Skills- Salary(per annum) 3,75,000- Work Experience 5 Year**Job Requirements**: - Job Location- Job Country 18- Job State DOHA- Job City DOHA- Job Address- Company Profile- Company Name AL SARTAJ MANAGEMENT SERVICE- Contact...

Helpdesk Support Engineer Mumbai, Maharashtra, India Helpdesk Support Engineer Position Summary Your will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework What You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to...

Helpdesk Support Engineer  Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework    What You Will DoResponsible for Global Helpdesk SupportManaging escalations and SLAHandled Helpdesk Chat SupportAbility to work in various shifts in 24/7 support model    To Be Successful You...

Helpdesk Support Engineer  Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework    What You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24/7 support model     To Be...

Helpdesk Support Engineer  Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework    What You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24/7 support model     To Be...

Looking for Helpdesk Coordinator. Below are the requirements: Experience - 1-2 years Responsible for - To access and analyze the problem, to study its impact and to advise on the proper supportive functions that are necessary. - To recognize the problem areas, to gather the relevant information, and to conduct thorough research to diagnose the source or the...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Account Management - Work Dynamics (Country, Region) The role is responsible for Manning and handling the FM Helpdesk for 24*7 **Daily report**: Manned executive with share the daily report in the morning of the day includes as follows: Deployment, Helpdesk tickets count with...

We are Hiring for Team Member of Customer Helpdesk Job Scope: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services,...

**Job Title: Helpdesk Execuitve** Working for First level Maintenance for ATM Dispatch the First Level Maintenance calls to the concerned Field Engineers(Custodians) to make machine operational. Taking follow-ups on pending calls & closures. Handling all kinds of queries (Customer/Bank), escalation calls etc. To co-ordinate with customers & develop good...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

Job Description : Essential Functions :- Provide management, direction, and leadership for the helpdesk team.- Support all employee on & off Boarding activities including configuring, equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office...

Job Description :Essential Functions :- Provide management, direction, and leadership for the helpdesk team.- Support all employee on & off Boarding activities including configuring, equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office...

Job Description :Essential Functions :- Provide management, direction, and leadership for the helpdesk team.- Support all employee on & off Boarding activities including configuring, equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office...

Job Description :Essential Functions :- Provide management, direction, and leadership for the helpdesk team.- Support all employee on & off Boarding activities including configuring, equipment, installing software, setting up email/telephones, VPN accounts and other services, setting up accounts and access rights based on role, providing employees office...

Job Description ETI Helpdesk Technician At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom...

Overall Role Objective : A helpdesk is one point of person for the interaction of owners for resolution of the queries/complaints. Section III: Key Responsibilities and Accountabilities of the role Role  Key Accountabilities Information on guidelines/ Sop’s & helping hands for the owners.  Manage...

Overall Role Objective : A helpdesk is one point of person for the interaction of owners for resolution of the queries/complaints. Section III: Key Responsibilities and Accountabilities of the role Role  Key Accountabilities Information on guidelines/ Sop’s & helping hands for the owners.  Manage entire helpdesk.  ...

Processing of Employee Benefit claims, travel (domestic/international) claims, payment vouchers, Lease rent payment processing. - Accounting & payment of claims. Handling Monthly, quarterly, annual accounts closing activities including bank reconciliation, vendor reconciliation. - Ensuring quality processing & adherence to SLA/TAT - Resolving HR/employee...