Datamatics - IT Helpdesk Manager - Ticketing System

Job Title: IT Helpdesk ManagerCompany Overview:Join our team where you will have the opportunity to lead and mentor a dynamic helpdesk team in providing exceptional IT support to employees.Essential Functions:Provide leadership and direction for the helpdesk team.Support employee onboarding and offboarding activities including equipment setup, software...

About Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

Job Description: Lumina Datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplines. The project manager (PM) will manage the creation and/or revision of content (i.e. assessments, Instructor Manuals, Solutions Manuals, PowerPoints, Test Banks, etc.).PM responsibilities for a typical...

Supporting our users across the globe, this is an important customer-facing role with excellent scope for technical challenge. Type of contract Permanent Grade Administration Area of Expertise Business Services Region Middle East, India and Asia Office / Project Location Mumbai Ref No 8432As an IT Helpdesk Officer you'll be part of a Global Helpdesk Team...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

Job description :We are looking for a Senior Manager who will be responsible for overseeing the daily operations of our company. In this position, you will lead a team of managers and ensure that all departments are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The...

Dear Job seekers, Please don't miss your chance Apply to this exciting job opportunity at Datamatics. Key responsibilities as below: Lead the development and implementation of internal applications and systems to support various line of services. with key stakeholders to identify requirements, define project scope, and establish project timelines and...

We are Hiring for Team Member of Customer HelpdeskJob Scope:The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services, delivering...

1. Ticketing Executive with GDS knowledge - Amadeus and GalileoJob Description for Ticketing Executive - Position - - Immediate Joinee will be preferred or least Notice PeriodWe are seeking a skilled Ticketing Executive with expertise in Global Distribution Systems (GDS) to join our team. As a Ticketing Executive, you will be responsible for handling...

Helpdesk Support Engineer Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework What You Will DoResponsible for Global Helpdesk SupportManaging escalations and SLAHandled Helpdesk Chat SupportAbility to work in various shifts in 24/7 support model To Be Successful You Will Have1-4...

Helpdesk Support Engineer Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework What You Will DoResponsible for Global Helpdesk SupportManaging escalations and SLAHandled Helpdesk Chat SupportAbility to work in various shifts in 24/7 support model To Be Successful You Will Have1-4...

Job Description :- Provide day to day local\remote desktop support, - Should be able to work in 24-7 Shift- Receive inbound calls, and manage remote calls- Troubleshoot and document steps performed to resolve challenges with hardware, - Software and application issues in a ticketing system. - Support and apply desktop fault resolution for the approved...

Job Description :- Provide day to day local\remote desktop support, - Should be able to work in 24-7 Shift- Receive inbound calls, and manage remote calls- Troubleshoot and document steps performed to resolve challenges with hardware, - Software and application issues in a ticketing system. - Support and apply desktop fault resolution for the approved...

Overall Role Objective:A helpdesk is one point of person for the interaction of owners for resolution of the queries/complaints.SectionIII:Key Responsibilities and Accountabilities of the roleRoleKey AccountabilitiesInformation on guidelines/ Sop's & helping hands for the owners.Manage entire helpdesk.Submission of Daily, weekly, fortnightly & monthly...

Work With Us Come be a part of our journey as we work towards creating a culture of growth for all. Join our dynamic and rapidly expanding team at SILA, where we value the contributions of all our stakeholders - employees, clients, and capital providers. We are committed to fostering an environment that enables our employees to reach their full potential,...

Following up with students for acquiring & collating their documents for enrolment & Visa processing | Filling up various forms | Managing document library.PERSON PROFILE:Ideally from a study abroad consultancy firm but not a must | Could be from export & import documentation department | A resident of Mumbai staying within 1.5 hours convenient travelling...

Job Type:Full TimeAbout Company:Datamatics Business Solutions Ltd. (DBSL), is a leader in providing B2B data, demand generation and business intelligence solutions, finance & accounting solutions for CPAs and enterprises. Datamatics delivers B2B sales & marketing solutions, business process transformation, and technology outsourcing solutions to Fortune 1000...

Vacancy NameVessel System Support OfficerVacancy NoVN13306Location CountryIndiaWork LocationMumbaiWho are V?As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and...

Ticketing Executive with GDS knowledge - Amadeus and GalileoResponsibilities:Utilize Global Distribution Systems (GDS) such as Amadeus, or Galileo to make flight reservations, issue tickets, and manage bookings.Provide excellent customer service to clients, assisting with inquiries, changes, cancellations, and other ticketing-related matters.Ensure accuracy...

Applicants should be Any Graduate and have good communication skills.Manage Help Desk responsibility.Resolve helpdesk service calls using documented procedures.Handle routine Help Desk calls to ensure timely resolution as per Senior Management's Service Level Agreement.Support Vendors' staff members on support work.Salary: From ₹390,672.00 per...