![Mackay Communications](https://media.trabajo.org/img/noimg.jpg)
IT Helpdesk Technician
1 week ago
Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe.
For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial and Navy ships.
IT Helpdesk Technician Job Summary:
The IT Helpdesk Technician will work in collaboration with our IT team in the USA to resolve Tier I & Tier II technical issues across the enterprise.
Responsibilities include but are not limited to, providing technical and troubleshooting assistance to employees globally, as well as escalating and assisting in complex incidents, deployments, and projects.
The general hours of work are Monday through Friday with weekend and evening ability, from 8:00 a.m. to 5:00 p.m. with a one (1) hour unpaid meal break.General Responsibilities:
- Actively monitor and manage requests for technical support
- Provide competent, serviceoriented support and resolve problems to the satisfaction of the end user.
- Provide PC, MS Windows, and other client software installations.
- Perform administrative tasks and document internal procedures
- Work with IT team ensure userfriendly solutions and services are delivered
- Research problems and identify trends
- Escalate tickets to an appropriate group as needed
- Timely communication with IT team and endusers
- Configure and deploy IT equipment and devices and manage inventory tracking
- Maximize the use of remote management tools to enable rapid response to user support issues
- Other duties as assigned
IT Helpdesk Technician Qualifications:
years of experience in IT Helpdesk Support
- University degree in IT, or equivalent experience.
- A+ certification desired
- Strong verbal and written communication skills
- Experience in supporting Windows 10 and 1
- MS Windows 10, 1 user level access, configuration, and troubleshooting
- Familiarity with mobile device management
- VPN, hardware/software support and configuration
- Experience supporting DNS, DHCP, SMTP, Active Directory
- Understand basic networking technologies and troubleshooting (LAN/WAN and wireless)
- The ability to lift light to medium weight of up to 30 pounds is required.
_Mackay offers a competitive salary in addition to health insurance, paid time off, Provident Fund, and Gratuity Fund._
_ Mackay is a Fair and Equal Employment Opportunity employer, as well as a veteran-friendly organization who encourages all individuals with the required experience, skills, and qualifications to apply._
**_ _
-
Helpdesk Support
1 week ago
Mumbai, Maharashtra, India Quess IT Staffing Full timeAbout Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...
-
Audio Visual Maintenance Tier 2 Technician
1 week ago
Mumbai, Maharashtra, India EOS IT Solutions Full timeWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...
-
Dispatch Coordinator
1 week ago
Mumbai, Maharashtra, India Excis Compliance Full timeJob Description : The job is about coordinating and planning resources, identify which support technician should be allocated in order to fulfill the request from customers and the appropriate service on site and meet all targets. As required, assign tickets and request to the appropriate support using a ticketing system.Will assist Project Coordinators / Or...
-
Dispatch Coordinator
1 week ago
Navi Mumbai, Maharashtra, India Excis Compliance ltd Full timeJob DescriptionThe role involves organizing and scheduling resources, determining which technician should handle customer requests, and ensuring high-quality service delivery on-site while meeting all objectives.Responsibilities also include assigning and managing tickets through a designated system, providing support to Project Coordinators/Managers with...
-
Dispatch Coordinator
1 week ago
Navi Mumbai, Maharashtra, India Excis Compliance ltd Full timeThe job is about coordinating and planning resources, identify which support technician should be allocated in order to fulfill the request from customers and the appropriate service on site and meet all targets.As required, assign tickets and request to the appropriate support using a ticketing system.Will assist Project Coordinators / Or managers with...
-
Cctv Technician
1 week ago
Navi Mumbai, Maharashtra, India Beetro IT Park Full timeUrjent requirement for employe, fresher also allowedJob Types: Full-time, Part-time, Contractual / Temporary, Fresher, Regular / PermanentContract length: 1 monthSalary: ₹9, ₹15,000.00 per monthSchedule: Day shiftSupplemental pay types: Joining bonusExperience:- total work: 1 year (preferred)Speak with the employer
-
Assistant Property Manager
1 week ago
Mumbai, Maharashtra, India Crest Full timeOverall Role Objective : An Assistant Manager develops & manages the client & residents at all times & is one point of contact. Section III: Key Responsibilities and Accountabilities of the role Role Key Accountabilities : Manage entire site operations includes technical, soft services, security, helpdesk, Fit out, Parking,...
-
MS Engineer
1 month ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
MS Engineer
3 weeks ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Global Service Desk Specialist II
1 week ago
Mumbai, Maharashtra, India Teladoc Health Full timeSummary of PositionUnder the direction of the IT Manager, the GSD will provide technical and troubleshooting support to employees in need of assistance with their computer hardware or software.Essential Duties and ResponsibilitiesPC/Mac hardware installation & troubleshootingDesktop software installation and troubleshooting for local and remote usersProvide...
-
Global Service Desk Specialist II
1 week ago
Mumbai, Maharashtra, India Teladoc Health Full timeSummary of Position Under the direction of the IT Manager, the GSD will provide technical and troubleshooting support to employees in need of assistance with their computer hardware or software. Essential Duties and Responsibilities PC/Mac hardware installation & troubleshooting Desktop software installation and troubleshooting for local and...
-
IT Helpdesk Technician
1 week ago
Mumbai, Maharashtra, India Mackay Communications Full timeMackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...
-
IT Helpdesk Technician
3 weeks ago
Andheri East, Mumbai, Maharashtra, India Mackay Marine Full timeMackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...
-
IT Helpdesk Technician
1 week ago
Andheri East, Mumbai, Maharashtra, India Mackay Marine Full timeMackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...
-
Helpdesk Support
7 days ago
Mumbai, Maharashtra, India Quess IT Staffing Full time**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...
-
At Mahape Require Helpdesk
1 week ago
Navi Mumbai, India CMS IT Services Full timeJD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Education**: - Higher Secondary(12th Pass)...
-
IT Helpdesk Executive
2 months ago
Mumbai, India Access Systems Full time**Key Responsibilities (Job Description)** 2. Able to manage the IT helpdesk service system (Configuration, Call log, resolution and user satisfaction) 3. Perform remote troubleshooting through diagnostic techniques and pertinent questions 4. Determine the best solution based on the issue and details provided by user 5. Walk the customer through the...
-
Audio Visual Maintenance Tier 2 Technician
1 week ago
Mumbai, India EOS IT Solutions Full time**WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...
-
IT Helpdesk Technician
2 months ago
Navi Mumbai, India LOGISERVE PVT LTD Full timeAn IT Help Desk Technician is responsible for providing technical support and assistance. Must know about Networking, BPO Software, CRM, WFM, Domains, and Call Center Dialers. Roles and Responsibilities Experience with Workforce Management software (performance tracking, reporting) Provide technical support to users by researching and answering questions,...
-
Mumbai, Maharashtra, India EisnerAmper LLP Full timeJob Description ETI Helpdesk Technician At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom...
-
Printer Technician
2 weeks ago
Mumbai, India Call IT Solution Full timeCertification: Knowledge of all type of printers **Experience**: - Minimum 1 - 3 years of working experience as Printer Technician **Skills**: - Prior experience in handling HP printer repair and maintenance - Analyse and resolve any technical issues related to computer systems, hardware, and computer peripherals - Must be available to provide on-site...
-
Instrument Technician
1 week ago
Mumbai, India Priya IT & HR Solutions-Placement Consultancy Full timeWe are hiring Instrument Technician for Chemical Industry at Mumbai location. Position: - 4 Location: - Ambernath/Dombivali Experience: - 3 to 7 years Qualification: - ITI / NCTVT OR Diploma in Instrument Technician Salary: - 15 to 22 K Gross Thanks & Regards, Gaurangi **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Rotational...
-
Desktop Support
2 weeks ago
Mumbai, India Total IT Global Full time**Roles & responsibilities**: Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills -...
-
Technician
1 week ago
Mumbai, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Desktop Support
1 week ago
Mumbai, India Total IT Global Full timeDesktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...
-
Desktop Support
2 weeks ago
Mumbai, India Total IT Global Full timeDesktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...
-
IT Helpdesk Executive
3 weeks ago
Mumbai, India SNVA Ventures Pvt Ltd Full timeIT Help Desk Technicians assist customers with computer systems, hardware, and software. They are often the first point of contact for users when something goes wrong or needs fixing on their machine **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Shift: - Day shift Ability to commute/relocate: -...
-
Desktop Support Technician
2 months ago
Mumbai, India TTEC Full timeDesktop Support Technician **Roles and Responsibilities**: - Provide tier 1 support, analysis and resolution planning for detected issues and seeks appropriate resolution of issues. (Desktop & Laptop, Application, Network, & Server Platform troubleshooting) - Responsible for receiving / logging calls from customers as per specified norms. - Responsible for...
-
Gis Technician
3 weeks ago
Mumbai, Maharashtra, India Aryaa International Alliance Pvt. Ltd. Full timeGreetings from Aryaa International!!! We are hiring for a reputed company in **Qatar**, position - **GIS Technician** following are the job details and job description, **Qualification** Diploma (with 2 years after high school) in engineering / GIS / Geomatics / Computer Science / IT. **Experience**: - Minimum of five (5) years’ experience in...
-
Elevator Technician
3 weeks ago
Borivali East, Mumbai, Maharashtra, India IT Mantra TechIntellect Pvt. Ltd Full timeElevator Commissioning and Testing Engineer Elevator Service Engineer Technician Elevator Installation, Maintenance and Modernisation company **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday **Experience**: - total work: 3 years (preferred) Work...
-
IT Helpdesk Executive
3 weeks ago
Vashi, Navi Mumbai, Maharashtra, India General Technologies Full timeWe are looking for a competent **Help Desk Executive** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...