Associate Professional Business Process Outsourcing

2 weeks ago


Noida, India DXC Technology Full time

**Job Profile/Key Responsibilities**
- Responsible for Policy administration and related services of Life or P&C Insurance Policies
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.

**Mandatory Skills**:

- Experience of working in a BPO set up - 18 months to 2 Years and above
- Bachelor's degree in Commerce or equivalent combination of education and experience
- Good analytical and problem solving skills
- Open to work in evening and Night Shifts
- Typing on keyboard with data entry speed of at least 25 WPM at 90% accuracy
- Ability to work in a team environment



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