IT Support

2 months ago

Pune, India Alpha ICT Full time

**Number of positions**:02

**Experience**: 6-9 Years

**Academics**:BE (IT)

**Key Objective**:

- Designing and implementing infrastructure required for current needs.
- Running regular checks on network and data security.
- Identifying and acting on opportunities to improve and update software and systems.
- Developing and implementing IT policy and best practice guides for the organisation.
- Understanding the requirements, suggesting, and implementing suitable ITS solutions for various departments and projects
- Designing training programs and workshops for staff for new/ upgraded technologies.
- Conducting regular system audits.
- Running and sharing regular operation system reports with senior staff.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages.
- Managing and reporting on the allocation of IT budget.
- Managing, mentoring, and providing direction for IT team members.
- Identifying opportunities for team training and skills advancement.
Developing relationships with external clients and organisations to assess their technology, support, and security needs.

**Skills Required**:

- Networking including Windows / Linux servers Desktop and Laptop clients
- Implementing Configuration Management and Project management software
- Implementing cloud-based architecture/infrastructures.
- Specific skills in Azure administration, for implementing and managing Azure infrastructure for the company and the clients.
- Hands-on experience on Data Security, Data Privacy, Cyber Security.
- Controlling software licenses used in the company in line with the licensing requirements.
- Management of computing assets, hardware and software, mobile devices and BYOD situations
- Networking and implementing OS including Windows and Linux servers Desktop and Laptop, Mac OS, etc.
- Specific skills in Azure administration, for implementing and managing Azure infrastructure for the company and the clients.
- Domain administration/ VPN, Routing and switching protocols.
- SVN, Git-Hub and storage technologies
- Knowledge of O365, Zoho, etc.
- Firewall and Controlling software licenses used in the company in line with the licensing requirements.

**Competencies Required**:

- Problem solver and critical thinker.
- Analytical mind and innovation orientation.
- Excellent verbal and writing skills.
- Project and time management skills.
- Outstanding communication, interpersonal and leadership skills.

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