Customer Relationship Executive
2 weeks ago
**Job Decsription**:
- Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned.
- Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads.
- Invite, fix and record customer prospective visit for test drive, either at showroom or at field.
- Assist in pre-sales and post-sales support to customers.
- Arrange and coordinate with sales consultants for test drives and engaging the potential customer on sales pitches.
- Ask potential customers for information on reasons for considering purchase and comprehend all customer requirements and needs.
- Coordinate with dealer services function for passing on the prospective leads for smoother services in workshops.
- Record all feedbacks and complaints from customers in the system
- Ensure least turnaround time for any customer query handling / redressal.
- Ensure customer delight through sales & service support.
**Requirements**: Qualification: Any Graduate / Post GraduateExperience: 1-2 Years as CRE / CSE
**Other Requirements**:
- Good Communication Skills - English, Hindi, Marathi.
- Computer knowledge - MS Office & E-mails.
- Pleasant Personality & Positive Attitude.
- Clear & Pleasant Voice
Ability to commute/relocate:
- Jalgaon, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer relationship management: 2 years (preferred)
**Language**:
- Marathi, Hindi, English (preferred)
**Location**:
- Jalgaon, Maharashtra (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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