Customer Care Executive
3 months ago
We are looking for a dedicated and empathetic Customer Care Executive to join our team. The Customer Care Executive will be responsible for providing exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
**Responsibilities**:
- Respond promptly and professionally to customer inquiries, complaints, and requests for assistance.
- Provide accurate information about company products, services, pricing, and delivery timelines.
- Assist customers in tracking shipments, providing status updates, and resolving any delivery-related issues.
- Coordinate closely with internal departments such as operations, warehouse, and transportation to ensure timely and efficient resolution of customer issues.
- Maintain a thorough understanding of company policies, procedures, and service offerings to effectively address customer needs.
- Document all customer interactions, inquiries, and resolutions accurately in the company's CRM system.
- Follow up with customers to ensure that their issues have been resolved to their satisfaction and that they are happy with the service provided.
- Identify opportunities for process improvement and contribute to the development of customer service best practices.
- Escalate complex or unresolved issues to the appropriate level of management for further investigation and resolution.
- Handle customer complaints with empathy, patience, and professionalism, striving to turn negative experiences into positive outcomes.
- Participate in ongoing training and professional development activities to stay updated on industry trends and best practices in customer service.
**ONLY FEMALE CANDIDATES CAN APPLY.**
Pay: ₹8,000.00 - ₹14,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Marathi (preferred)
License/Certification:
- MS-CIT (preferred)
**Location**:
- Jalgaon, Maharashtra (preferred)
Work Location: In person
-
Customer Care Executive
2 months ago
Jalgaon, India RAM Antivirus Pvt. Ltd. Full time**Key Responsibilities**: - Provide accurate information about RAM Antivirus products, services, and troubleshooting guidance. - Resolve customer complaints, concerns, or technical issues efficiently and professionally. - Escalate unresolved queries to the relevant departments or teams when necessary. - Maintain and update customer interaction records in...
-
Customer Relationship Executive
6 months ago
Jalgaon, India Saraswati Ford Full time**Job Decsription**: - Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned. - Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads. - Invite, fix and record customer prospective visit for test drive, either at showroom...
-
Customer Relationship Executive
3 months ago
Jalgaon, India Saraswati MG Groups Full time**Job Decsription**: - Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned. - Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads. - Invite, fix and record customer prospective visit for test drive, either at showroom...
-
Operations Executive
3 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeAs an **Operations Executive in the logistics industry,** you will play a crucial role in supporting the day-to-day operations of the company's logistics activities. Your responsibilities will include coordinating logistics processes, managing shipments, resolving operational issues, and ensuring the smooth execution of logistics operations to meet customer...
-
Operations Executive
7 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeAs an **Operations Executive in the logistics industry,** you will play a crucial role in supporting the day-to-day operations of the company's logistics activities. Your responsibilities will include coordinating logistics processes, managing shipments, resolving operational issues, and ensuring the smooth execution of logistics operations to meet customer...
-
Marketing Executive
3 months ago
Jalgaon, India SourceCatch Konnect Pvt Ltd Full timeAs a Marketing Executive at SourceCatch Konnect Pvt Ltd, you will play a pivotal role in driving brand awareness, generating leads, and supporting sales initiatives. You will work closely with our marketing team and sales department to develop and execute effective marketing strategies that align with our business goals. **Key Responsibilities**: -...
-
Bams & Bhms Doctors for Medical Training
1 week ago
Jalgaon, India Portea Medical Full timeJob Description**:Medical Trainer** Location**:Pune, Aurangabad, Ahmednagar, Jalgaon, Raigad, Azamgarh, Aligarh, Allahabad and Gorakhpur** Employment Type**:Full-time** Key Responsibilities: Conduct 1-1 interactions with healthcare professionals Pharma respiratory care products. Organize and facilitate Continuing Medical Education (CME) sessions in...
-
Sales Executive
3 months ago
Jalgaon, India RAM Antivirus Pvt. Ltd. Full time**Job Title**: Sales Executive (International and Domestic) **Company**: RAM Antivirus Pvt Ltd **Location**: Remote / In-office RAM Antivirus Pvt Ltd is looking for a dynamic and results-driven** **Key Responsibilities**: - Conduct outbound telecalling to potential international customers. - Provide product information, offer solutions, and respond to...
-
Marketing Executive
3 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeAs a **Marketing Executive in the logistics industry, **you will play a vital role in supporting the marketing efforts of the company to promote its services, generate leads, and enhance brand awareness. Your responsibilities will include executing marketing campaigns, conducting market research, and assisting in various marketing activities to achieve the...
-
Insurance Executive
2 months ago
Jalgaon, India Saraswati MG Groups Full time**Job description** To contact existing prospects through telephone and provide them the details of insurance renwals for their Cars. Understand the needs of customers and provide the information related to his car insurance renewal. **Qualification** **o Basics**:Graduate must **o Experience (type of)**:1-2 years experience in Motor insurance as an...
-
Billing Executive
2 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeAs a **Billing Executive**, you will play a crucial role in ensuring accurate and timely invoicing and payment processing for our clients. You will be responsible for handling all aspects of the billing process, from invoice generation to payment reconciliation. **Responsibilities**: - Generate and process invoices accurately and efficiently. - Reconcile...
-
Logistics Executive
3 days ago
Jalgaon, India S K TRANSLINES PVT LTD Full timeAs an **Logistics Executive in the logistics industry,** you will be responsible for overseeing various aspects of our supply chain, from procurement to delivery. **Key Responsibilities**: - Manage day-to-day operations, including order processing, shipping, and receiving. - Coordinate with suppliers, carriers, and customers to ensure timely deliveries. -...
-
Dermatologist
6 months ago
Jalgaon, India Dermatrix Healthcare Limited Full time**Company Introduction**: Dermatrix is a team of experienced Dermatologists whose evolutionary vision and research based innovative approach has successfully and effectively cured skin, nails and hair related disorders and diseases of thousands of men and women over a long time. The quality of health care services and standard of treatment offered by us has...
-
Operation Executive
6 months ago
Jalgaon, India APEX TRANSLINES PVT.LTD Full timeThe Operations Executive plays a key role in the smooth functioning of the logistics company's operations. They are responsible for coordinating and managing various tasks and processes to ensure timely delivery of goods, optimal utilization of resources, and adherence to quality standards. **ey Responsibilities**: - **Logistics Coordination**: Coordinate...
-
Social Media Executive
2 months ago
Jalgaon, India SourceCatch Konnect Pvt Ltd Full timeThe Social Media Handler is responsible for creating, curating, and managing content across various social media platforms to build brand awareness, engage the audience, and drive traffic and conversions. This role requires creativity, a strong understanding of social media trends, and excellent communication skills. **Key Responsibilities**: **Content...
-
Sales & Marketing Executive
2 months ago
Jalgaon, India VEDIK ENTERPRISES Full timeA B2B telecaller's job profile includes generating leads, promoting products or services, and maintaining customer relationships: - **Customer engagement**: Connect with potential customers to promote products or services, and answer their questions. - **Relationship building**: Develop and maintain relationships with customers to generate new business. -...
-
Sales and Marketing Executive
7 months ago
Jalgaon, India Relaxo Domeswear LLP Full timeFind new business opportunities and customers - Contact potential customers to showcase company products or services - Develop relationships with existing customers and keep in touch with them - Negotiate prices and terms with customers - Prepare sales contracts and keep track of sales activities - Work with other team members to ensure customer...
-
Sales & Marketing Executive
2 months ago
Jalgaon, India Kiran Machine Tools Ltd Full time1. Identify marketing opportunities by identifying potential customer requirements, defining market, forecasting projected business; establishing targeted market share. 2. Preparation of Project cost analysis for new enquiries receiving from customers & submitting the offers to customer. 3. Submitting online Tenders & RFQ's as per customer deadline and...
-
Tsi - Jalgaon
6 months ago
Jalgaon, India Reckitt Full timeWant to be the face of a global business? As TSI - Jalgaon at Reckitt, you’ll have the freedom to provide our customers with a uniquely personalised experience. Your way. TSI - Jalgaon Jalgaon, Maharashtra **Competitive Salary & excellent benefits package** As our face in-store, you’ll help us connect with shoppers at the point of purchase. Getting the...
-
Finance Executive
6 months ago
Jalgaon, India MG Jalgaon (Saraswati Group) Full timeOffering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies. - Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and...