Live Chat Mentor

5 months ago


Mumbai Maharashtra, India Social Discovery Group Full time

**Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, **Astry**, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.**

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of **more than 800 professionals **works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive approach, and we are always looking for new and unconventional ideas.

Our teams of digital nomads live and work remotely from **Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Australia, Poland, Israel, Türkiye, Latvia and many others.**

We are looking for a **Live Chat Mentor** **_for one of our investment products_.** **The product is a fast-growing wellness app focused on mental health. You will play a crucial role by providing immediate and compassionate support to users, guiding them through personal challenges and ensuring a positive app experience.

**Your main tasks will be**:

- Engaging with app users and providing support as needed;
- Maintaining a high standard of interaction quality with users;
- Collaboratively working with the content team to relay user feedback and insights;
- Continuous self-improvement and skills development through dedicated training sessions

**We expect from you**:

- Language proficiency - English C1-C2 or a native speaker/ bilingual;
- Strong communication and interpersonal skills with a focus on empathy;
- Basic knowledge of mental health principles;
- Experience in customer support, mental health, wellness, or related fields will be a huge advantage.

**What do we offer**:

- **REMOTE OPPORTUNITY** to work full time;
- ** 7 wellness days per year** (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- ** Bonuses up to $5000 **for recommending successful applicants for positions in the company;
- Full payment for **professional training, international conferences and meetings;**:

- Corporate discount for **English lessons;**:

- **Health benefits. **If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor's fees for yourself and close relatives (spouse, children);
- **Workplace organization. **The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
- ** Internal gamified gratitude system**:receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

**Sounds good? Join us now



  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra is Hiring - International Chat Process (Undergrad/Graduation)** **Location - Pune Hinjewadi** **Job Purpose Summary** Within the role of Customer Services Advisor, you will be tasked with delivering high quality customer centric solutions and being vocal about providing insights on what does not work for customers. You will have an...

  • Chat Sales Executive

    3 weeks ago


    Mumbai, Maharashtra, India Finder consultanting Full time

    **Position**: Chat Sales Executive **Employment Type**: Full-time, On Company Payroll **Location**: Bhandup west, Mumbai **About the Company**: Join a leading general insurance company that provides a wide range of insurance products designed to offer comprehensive protection to individuals and businesses. We are looking for dynamic and customer-focused...

  • Chat Support Executive

    5 months ago


    Mumbai, Maharashtra, India AFTERSHOCK Full time

    **Job Title: Chat Support Executive** **Position Overview**: Experience: 1-2 years Location: Santacruz **Key Responsibilities**: - **Provide Chat Support**: - Respond promptly to customer inquiries and requests via chat channels, including live chat on our website, messaging apps, and social media platforms. - Assist customers with product information,...


  • Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Chat Process Experience : Min 6 Months of experience in Chat Process Location : Vikroli Salary : Up to 40K CTC Education : HSC/Graduation Notice : 15 Days Shift : US Shift Week off : 2 Offs **Salary**: Up to ₹40,000.00 per month Schedule: - Night shift - US shift **Experience**: - total work: 1 year (required) - Live chat:...

  • Chat Support Executive

    5 months ago


    Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Chat Support Executive Experience : Min 6 Months in Chat Support Location : Airoli Salary : Up to 24K Shift : Day Shift Week Off : Rotational Week off Education : Graduation Notice : Immediate Pay: Up to ₹24,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Live chat: 1 year (required) -...

  • Fresher Chat Support

    2 months ago


    Mumbai, Maharashtra, India BDV Private Limited Full time

    We are looking for enthusiastic and customer-focused individuals to join our team as Chat Support Executives. As a fresher in this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service via live chat. You will work closely with the support team to ensure timely and accurate responses to customer...


  • Mumbai, Maharashtra, India Get jobs India Full time

    **Position**: Chat Support Representative **Location**: Malad, Australia **Shifts**: Flexible 9-hour shifts between 3am to 3pm **Requirements**: - Minimum 6 months of chat support experience - Excellent communication skills - Ability to work well in a team **Salary & Benefits**: - In-hand salary: 27k - Lucrative incentives - 2 rotational...

  • Live Streamers Host

    1 month ago


    Mumbai District, Maharashtra, India Rough Copies Pvt Ltd Full time

    **Job Title**:Live Streamer** **Location**: Remote **Role Overview**: We’re looking for a fun and outgoing Live Streamer to host online video sessions. You’ll engage with viewers, showcase products, and keep the audience entertained. **Key Responsibilities**: - **Host Live Videos**: Lead live streams on platforms like YouTube, Instagram, or Twitch. -...

  • Chat Support Executive

    5 months ago


    Mumbai, India Tiara Consultancy Services Full time

    Understanding live chat and experience with live chat platforms - Demonstrable ability to understand and respond appropriately to off-message user questions - Team player who loves working collaboratively in an innovative, fast growing & challenging environment. - “Never say can’t” attitude that helps CommVersion consolidate its marketleading...


  • Andheri, Mumbai, Maharashtra, India infinzi Full time

    As a chat agent, you’ll be responsible for providing quick, effective customer service through live chat. Some key duties include: Greeting customers when they initiate a chat session Asking questions to understand the customer’s issue Providing accurate answers to customer questions Troubleshooting technical issues or problems with orders Explaining...

  • Chat Support Executive

    3 months ago


    Ghansoli, Navi Mumbai, Maharashtra, India EZO Technologies Pvt Ltd Full time

    Responds to customer inquiries regarding online orders, product questions, or problems in a live chat format using an online chat software system. - Receives inquiries from a queue, documents customer interactions, and inputs tickets. - Prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or...

  • Chat Support Executive

    24 hours ago


    Nagpur, Maharashtra, India Sath AGRO Full time

    Job Title: Customer Service Executive - Domestic Chat Process (Seattle Chat) Job Summary: Customer Service Executive for our domestic chat support team. This role involves direct interaction with customers to provide prompt, clear, and courteous assistance. Key Details: - Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000) - Working Days: 5 days a...


  • Mumbai, India Tech Mahindra Business Services Full time

    _**Tech Mahindra is hiring for customer service executive**_ - **Shift**_ _- UK Shift_ - **Process**_ _- Chat Process_ - **Working Days**_ _- 5 days Working, 2 days Off with Rotational Shifts_ - **Working Location**_ _: Malad West Mumbai 400064_ - **Skills Required**_ - Minimum 6 month of BPO Experience in Chat _ - Live Chat _ - HSC and Graduation _ -...

  • Chat-hsc [non-voice]

    5 months ago


    Malad, Mumbai, Maharashtra, India Get Jobs India Full time

    For a quick response Please contact us on 8104523481 It is a chat process Customer service and upsaling products **Salary**: Freshers (18k in-hand) Exp:24k in-hand Timings: US shift(5:30pm-10:30am, any 9 hours shift) 5 working days and 2 rotational offs in a week Chat Handling Should be able to manager dual concurrency chat window Performance and...


  • Wagle Estate, Thane, Maharashtra, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    We are hiring chat support representatives for our Thane office. Batch date - 11th October, 2024 ✡Requirement - HSC/ Graduate Minimum 1 Year of Web Chat experience mandate for Grad and 2 Years for HSC ✡Nature of Job:Web Chat ✡Communication skills - excellent communication skills required (Cluster 3) ✡Salary upto 21.k in hand ✡24/7 shifts & 2...


  • Bandra, Mumbai, Maharashtra, India Get jobs India Full time

    For quick response please contact us on 8104843992 Job Description: Graduate Fresher Customer Service - International Chat Process Position: Chat Operator **Job Type**: Full-Time Location: Bandra East, Mumbai Shift: 3 Rotational shifts - 7am to 4pm 12pm to 9pm 10pm to 7am **Salary**: Competitive in-hand salary ranging from 20,000 to 25,000...

  • Chat Support Executive

    5 months ago


    Mumbai, India Cocoa Cloud LLP Full time

    *CHAT PROCESS* Process Name - Shoppers Stop Work Location - Aura, Turbhe MIDCNavi Mumbai, Nature of Work - Work From Office Job Timings - 9 Hours (8 Hours Work + 1 Hour Break) Shift Timings - Rotational Shifts Skillset - Versant Level 6 (Should have Excellent Communication skills in English) Salary - up to 26K In-hand Working Days - 6 Days working...


  • Wagle Estate, Thane, Maharashtra, India ITVEDANT Education Pvt. Ltd. Full time

    **Key Responsibilities**: - **Enquiry Generation & Lead Capture**: - Engage with customers via live chat to respond to inquiries and provide information. - Capture essential customer details, particularly mobile numbers, for follow-up purposes. - **WhatsApp Communication**: - Broadcast targeted messages via WhatsApp to a predefined list of customers. -...


  • Mumbai, Maharashtra, India shreeniwas Full time

    Senior Unity ProgrammerWe are seeking an experienced Senior Unity Programmer to join our team at Shreeniwas. As a key member of our development team, you will play a crucial role in building and maintaining our Unity-based games.Lead and mentor junior developers to ensure they have the skills and knowledge needed to succeed in their roles.Build new features...

  • Youth Mentor

    5 months ago


    Vashi, Navi Mumbai, Maharashtra, India Prajna Self Care Pvt Ltd Full time

    **About The Role**: Are you a student studying at a prestigious institution like IITs, IIMs, Tata Institute of Social Sciences, ISBs, VJTI, AIIMS, JNU, Christ University, National Law School, Symbiosis, or any other renowned university in India? Are you passionate about making a positive impact on the lives of young students? If so, we have an incredible...