Chat Support Executive
3 months ago
Responds to customer inquiries regarding online orders, product questions, or problems in a live chat format using an online chat software system.
- Receives inquiries from a queue, documents customer interactions, and inputs tickets.
- Prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures.
- Proficient with Social media Platforms (Facebook, instagram, Whatsapp and YouTube)
- Good Written and oral Communication Skills
Schedule:
- Fixed shift
Work Location: In person
**Speak with the employer**
+91 9619206002
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