Chat Support Executive
5 months ago
**Job Title: Chat Process Executive (UK Shift)**
**Location**: Vikhroli, Mumbai
**Shift Timing**: UK Shift, 5 days working with 2 rotational offs
**Qualifications**:
- Graduate or HSC qualified
- Minimum 1 year of experience in a similar role
- All necessary documents must be in place
- Strong communication skills with proper Cluster 3 proficiency
**Responsibilities**:
- Respond to customer inquiries via chat in a professional and timely manner
- Provide assistance and support to customers regarding products or services
- Resolve customer issues efficiently and effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
**Benefits**:
- Competitive salary up to 30,000 INR
- UK shift with 5 days working and 2 rotational offs
- Drop facility provided by the company
**Requirements**:
- Strong written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Customer-oriented approach with problem-solving skills
- Previous experience in chat process or customer support preferred
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- UK shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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