Client Relationship Officer
2 months ago
Job Summary: The Customer Relationship Officer is responsible for managing and enhancing relationships with customers to ensure their satisfaction and loyalty. This role focuses on understanding customer needs, addressing inquiries, and providing tailored solutions to foster long-term partnerships.
Key Responsibilities:
- Customer Engagement
- Needs Assessment
- Problem Resolution
- Feedback Collection
- Sales Support
- Reporting
Qualifications:
Bachelor’s degree in business, communications, or a related field.
Proven experience in customer service or relationship management.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Preferred Skills:
Experience with CRM software.
Familiarity with sales techniques and customer engagement strategies.
Working Conditions:
Full-time position; may involve occasional overtime to meet client needs.
Pay: ₹8,728.18 - ₹37,341.23 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9108112164
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