Helpdesk Executive

Helpdesk Coordinators: - Graduate/ Diploma with minimum 3 years of relevant experience and ITIL knowledge - Single point of contact for all users of State Data Center - Receive incident related communication on phone, mail, and web interface - Validate the incident with relevant details and generate trouble ticket - Assign the trouble tickets to relevant...

**Education & Experience** **Education**: Computer Science/ IT Graduate (B.Sc. / M.Sc. /BCA) **Experience** Should have 3+ years of experience in software helpdesk support services **Core Responsibilities & Requirement** **Customer Support**: - Address and resolve software-related issues, escalating complex problems to higher-level Support if...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this Job Involves You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

JLL supports the Whole You, personally and professionally. Coordination with other key managers within CLIENT and achieve customer satisfaction. Drive the account plan to deliver high quality results which exceed the client’s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s...

**Job Title**: Client Support Executive **Department**: IT & Web Development **Location**: Noida Sector 132 **Experience Required**: 1 year **Job Summary** **Key Responsibilities IT Support** - Provide first-level IT support to resolve hardware, software, and network issues. - Customer support for the company services related. - Handle queries of the...

Assisting employees/ex-employees in handling various types of queries as below: - **Joint declaration** queries End-to-end, assisting employees in submission through teams/Zoom meeting etc. and liaising with EPFO till closure. Handling queries and providing resolution related to correction of PF records like (Name, Father Name, Gender, Martial status, DOJ,...

**Responsibilities** - Assist customers with placing orders, tracking shipments, and processing returns. - Provide product information and recommendations to customers. - Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. - Maintain accurate records of customer interactions and transactions. -...

1. Answering the phone calls 2. Taking messages and redirecting calls to respective departments. 3. Organizing and maintaining files and records and updating them when necessary. 4. Responsible for Helpdesk/front office desk. 5. Responsible to develop and enhance customer delight. 6. Ensure reception desk is available for clients always 7. Resolving...

or computer-related issues - Learn the functions and back end of our software program so you can walk users through the steps to achieve specific goals - Aid the development team in conceptualizing updates and upgrades that will enhance users’ experience - Walk customers through the steps to achieve a goal in our software on the phone - Maintain a high...

1) Ticket logging for all the issues and requests received 2) Log tickets with correct priority and category 3) Assign tickets to correct bins on time 4) Follow up with users tickets awaiting user response 5) Follow ups with relevant IT team members on tickets pending for action 6) Take help from shift managers as and when needed 7) Adhere to SLAs for...

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

JD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...

Full Job Description 1. Answering the phone calls 2. Taking messages and redirecting calls to respective departments. 3. Organizing and maintaining files and records and updating them when necessary. 4. Responsible for Helpdesk/front office desk. 5. Responsible to develop and enhance customer delight. 6. Ensure reception desk is available for clients...

Hiring !!! Position Title: Front office Executive Reports To: Site Manager / Unit Manager Location: Greater Noida Role Description: Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members...

Job DescriptionExcellent verbal and written communications skills required as the role is for AP helpdesk team in P2P.- Should be able to manage 50-60 emails a day on an average.- Should have good accounting knowledge and claims knowledge as well in terms of P2P end to end- Insurance business knowledge would be a plus in profile.- Should be aware of terms...

**About Us**: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications...

JLL supports the Whole You, personally and professionally. Customer Service Executive Property and Asset Management What this job involves You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by the us. Your...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management What this job involves You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by the us....

**Job Title**:Front Office Executive (Only Females) **Job Requirements**: Fluent English **Qualification**: Diploma in Avaiation, Any Graduate **Responsibilities**: - To handle EPABX. - To manage entire Complaint management and ensure complaints closure - To greet and attend visitors including VVIP at the reception and coordinate with respective...