Associate-pos (Point of Sales) Coordinator

4 days ago


Gurugram Haryana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- This is an individual contributor role. This person is responsible for supporting point of sales (POS) data from channel partners to ensure accuracy and alignment to systems for record for price, product and indirect customers for Healthcare Industry._
- Key Responsibilities:_
- Operations:_
- _Condition, harmonize, and post Point of Sale (POS) data provided by the Chanel Partners._
- _Handle all newly onboarded Channel Partners._
- _Compare total POS business (sales) reported by channel partners to direct sales from business to the channel partners. Escalate to Senior Sales Ops Analyst when necessary._
- _Monitor transmissions of data from company Subsidiaries Channel partners and course any failure points to country Sales Ops. Escalate delinquencies to the Senior Sales Ops Analyst._
- _Use POS software to match customer details reported in POS to customers in Customer Master. Send a request to Data Steward when new end customers are identified for account maintenance or possible account creation._
- _Use POS software to match products reported in POS to products in company’s Product Master._
- _Use POS software to harmonize prices and unit of measures reported in POS with company compliance._
- _Understand and enforce POS data confidentiality and security rules. Conduct training on POS compliance._
- _Responsible in reporting to stakeholders during bi-weekly cadence._
- _Help train newly onboarded Sales Ops Analyst._
- _Handles process related inquiries of moderate scope and complexity._
- Qualifications_
- Minimum qualifications_
- _Good years of experience related to Sales Operations._
- _Excellent communication skills, both written and oral. Must be fluent in English (and any language if specifically identified in the position)._
- _Highly customer service and quality-oriented mindset_
- _Proficient research, analytical and problem-solving skills._
- _Continuous improvement mindset._
- _Good knowledge of MS Office Tools._
- _Structured approach to effectively and efficiently planning own workload._
- _Team oriented person who can focus on the details._
- _
- Preferred qualifications_
- _Knowledge of Salesforce and SAP, POS platforms such as Vistex._
- _Knowledgeable in Power BI and other reporting tools_

**_ _**

**_
Job_**_Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_May 3, 2024, 6:49:25 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_



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